 Served as developer and technical consultant for Microsoft Dynamics 365 Finance and Operations, a cloud based Enterprise Resource Planning (ERP) financial management platform with a global client base  Consulted with client IT teams and end users to gather requirements and identify custom modifications  Designed, developed and deployed custom extensions using Microsoft’s proprietary X++ language  Created low code workflows between Microsoft platforms for client business processes using Power Automate  Served as ongoing technical support for designated clients; addressed Azure DevOps support tickets as assigned  Determined Dynamics 365 platform update timelines; collaborated with clients for remote and on site roll outs  Collaborated on cross functional product teams, including development, contractors, and client implementation  Generated technical documentation, including client facing training manuals and user manuals  Generated operating procedures and training documents for internal software development processes

All responsibilities listed in Software Engineer I And: Served as software development engineer for legacy Time and Expense Product in a cloud based Applicant Tracking System (ATS) & Customer Relationship Management (CRM) Software as a Service (SaaS) firm  Developed new product features, APIs and services in C# and .NET; developed User Interfaces (UIs) in Angular, TypeScript, Knockout, JavaScript, Adobe ColdFusion, and HTML  Designed and developed User Interfaces (UI) for the client facing web application of the Bullhorn platform

 Designed and developed internal employee time logging UI; developed back end tooling and UIs for CSRs  Led scrum team for package deployments, including: merge error resolution, repository builds, partner with SQA for regression testing, partner with DevOps for production deployment  Completed complex Jira tickets, including live product code maintenance, new feature development, and bug fixes; conducted research to address upcoming tickets  Completed deliverables in adherence to scheduled CI/CD cadence, with monthly major releases and 2 week minor releases; immediately addressed acute point fixes  Maintained system critical stored procedures that ran the back end using SQL and T-SQL  Generated technical documentation for internal training on new features  Executed Agile SDLC, including sprint planning, refinements, code deep dives, retrospectives, daily scrums

During my one-month internship at Crescendo Collective, I collaborated closely with experienced professionals, applying my freshly acquired coding skills in real-world scenarios. I gained exposure to industry-standard tools and best practices, enhancing my understanding of software development processes. Additionally, I immersed myself in the company culture, learning about effective teamwork, communication, and project coordination. This experience not only deepened my technical expertise but also provided valuable insights into the practical application of my coding knowledge in a professional setting.

• Completed a comprehensive and immersive full-stack software development program at Dev Code Camp, focusing on cutting-edge technologies and best practices in web development.• Acquired in-depth knowledge and hands-on experience in .NET, Python, JavaScript, React, SQL, HTML, CSS, GIT, jQuery, and AJAX gaining expertise in both front-end and back-end technologies including ASP.NET Core (MVC/Web API), Entity Framework, REST API, Github .• Participated in rigorous coding exercises, real-world projects, and collaborative team-based activities, fostering a deep understanding of software development methodologies.• Developed practical skills in problem-solving, algorithmic thinking, and software architecture, enhancing proficiency in designing and building scalable, responsive, and user-friendly web applications.• Engaged in continuous learning and professional development, staying updated with the latest trends and advancements in the rapidly evolving field of software engineering.• Collaborated with peers and industry professionals, honing teamwork, communication, and collaboration abilities while working on diverse projects and coding challenges.• Demonstrated a passion for coding, innovation, and technology, showcasing a strong commitment to becoming a proficient and adaptable software developer.

By December 2018, I knew I wanted to leave retail. While there were things I loved about the career, I wanted to find something that would provide more work life balance. For awhile I went back to school at the University of Wisconsin - Milwaukee with an emphasis in Urban Studies. My coursework provided a strong foundation in critical thinking, problem-solving and data analysis skills that helped point me toward software development.

Directly managed team of approximately 30 people in customer service, inventory, loss prevention, and merchandising departmentsResponsible for professional development of all team members.Strategic planning of implementation of company directed objectives, ensured meeting of sales and operational objectivesI left Best Buy to pursue a change in direction for my career.

I began my work at US Cellular in the call center as a customer service rep taking inbound calls. Within a month of training I was tapped to be a SME on training the implementation of a new Billing and Account Software. I continued that work until I transitioned to retail in late 2013. I worked as a sales representative and was promoted to Sales Manager within a year. As Sales Manager I honed my skills at training and development, along with ensuring all reps hit their KPIs. I was once again Promoted to Store Manager in 2016 and was given two locations within a month of the promotion.Ran two stores in the Milwaukee areaDeveloped five associates to managementFostered a culture of delivering results & empowered associates to find creative solutions to customer issues.Engaged in marketing events to promote customer growth.