Janelle Rafaele Email & Phone Number

Montana And Northern Idaho

Billings, Montana Area

Charter is the fourth largest broadband cable company in the United States. Charter provides Television, Broadband Internet and Digital Phone service to over 5 million customers in 29 states. Charter acquired Montana, Wyoming, and Colorado cable properties in July 2013 from Cablevision which had acquired the cable system properties from Bresnan LLC in June 2010. Reported to regional VP during restructuring of Montana, Wyoming and Colorado commercial inbound sales team. Coached and mentored commercial agents, kept agent's performance at or above sales goals, collaborated with regional and national Charter Business groups about process, procedure, and day to day activities, aided in developing process and procedure for department.

Billings, Montana Area

Charter is the fourth largest broadband cable company in the United States. Charter provides Television, Broadband Internet and Digital Phone service to over 5 million customers in 29 states. Charter acquired Montana, Wyoming, and Colorado cable properties from Cablevision in July 2013. Cablevision is the eighth largest broadband cable company. Cablevision provides Television, Broadband Internet and Digital Phone to the greater New York area. From 2010 to 2013 Cablevision also supplied service to the approximate 300,000 customers in Montana, Wyoming and Colorado. Branding the area Optimum West. Reported to Director of Sales for Optimum West. Coached and mentored residential sales agents, kept agent's sales performance at or above sales goals. Consistently had team totals that were above average. Promoted to Commercial Sales Supervisor.

Billings, Montana Area

Charter is the fourth largest broadband cable company in the United States. Charter provides Television, Broadband Internet and Digital Phone service to over 5 million customers in 29 states. Charter acquired Montana, Wyoming, and Colorado cable properties from Cablevision in July 2013. Cablevision is the eighth largest broadband cable company. Cablevision provides Television, Broadband Internet and Digital Phone to the greater New York area. From 2010 to 2013 Cablevision also supplied service to the approximate 300,000 customers in Montana, Wyoming and Colorado. Branding the area Optimum West.Required to sell and upsell on inbound phone calls. Customers called in requesting television, internet and phone products. Excelled at building rapport with customers.