Janell Ream Email & Phone Number

Milwaukee, WI, US

Directed the management of Perrynorm Analytics' data platform while providing strategic support for analytics, enhancing the firm's ability to serve small business clients and non-profit organizations.

Kenosha, Wisconsin, United States

With the stabilization of the data ecosystem, I led efforts to eliminate technology debt, streamline data processes, and enhance documentation. These initiatives enabled company-wide access to data assets, empowering embedded analysts and strengthening ties with business users. As a result, business users were now positioned to make strategic decisions.

As the data ecosystem matured with the migration from SQL Server to GCP, I planned and executed the transition of our Direct Mail segmentation platform from Matillion to Dataprep within GCP. Once the platform was established, I transitioned daily support to the Direct Mail team members, which allowed me to mature the overall marketing segmentation approach.

My time at Jockey began by leading the Direct Mail program, overseeing audience segmentation, standardizing reporting, and driving post-campaign analysis.

Franklin, WI

This team was positioned to support all call centers, underwriters, and claims teams within Northwestern Mutual which lent itself well to some interesting projects.While supporting the technology call center and the Disability claims team I led a proof-of-concept of utilizing process mining to uncover the common paths of work and those one-off paths that.

After 2 years as a daily support analyst I was promoted to a monthly support analyst. I enjoyed this role as it was more of a leader role working directly with the managers of the teams we supported and ensured my daily analyst had the guidance and tools needed for their role. Through my monthly meetings with Senior leaders I began to identify gaps in the.

Our Workforce Optimization team supports call centers, back office teams, and hybrid teams. In this role I supported the daily operations of ensuring our various teams were staffed efficiently to adequately service our various internal teams, field members, and clients. To do this I would review daily metrics to learn our shortcomings and wins and use them.

I was an integral member of the small team that coordinated the delicate tradeoff of field members inputting their records of engagement with disjointed clients in Excel documents to gauge our effectiveness of re-engaging them with new financial representatives. This role taught me the complexities that come with manually supplied data, how to coach our.

Elkhorn, WI

Master Of Analytics, Applied Mathematics

GPA: 3.64 - Capstone was developing a predictive model for straight through processing of underwriting life applications as well as.

Actuary Science, Financial Mathematics

GPA: 3.44 Dean's List for 4 semesters