Jane Macmanus Email & Phone Number

Philadelphia, PA, US

Philadelphia, PA

• Oversees operation of Penn Live Arts Box Office
• Supervises a staff of approximately 15-25
• Responsible for hiring, training, and evaluating Box Office staff
• Insures Tessitura data management standards
• Coordinates strategies with marketing team to increase sales
• Leads customer service and concierge service efforts

Malvern, PA

• Oversaw Box Office and Front of House
• Maintained the monthly sales report
• Operated the departmental budget
• Insured data management standards
• Coordinated renewal season
• Led concierge service efforts

Malvern, PA

• Maintained the daily sales reports and reconciled all revenue and invoices generated by the Box Office
• Coordinated the Box Office schedule to ensure that appropriate coverage and budget is maintained
• Approved payroll and commission for Box Office staff
• Ensured that patrons receive high quality concierge service
• Led the onboard hiring and training process for Box Office staff
• Oversaw Box Office Representatives performance and conducted staff evaluations

Malvern, PA

• Processed subscription orders
• Fulfilled donation requests and correspondences
• Maintained file and subscription organization
• Ordered and cataloged office supplies
• Assisted training of representatives

Malvern, PA

• Served patrons through ticket sales, customer service initiatives and marketing projects
• Answered phone calls and emails from patrons
• Managed reception and mail room tasks

Philadelphia, PA

• Operated and performed all register duties including general admission, gallery sales, and memberships.
• Led site tours and gallery talks
• Assisted with exhibition preparation, installation, education programs, and with public and private events

Philadelphia, PA

• Provided museum information, ticket sales, boat rentals, and event support staff (Tall Ships Festival)

Charleston, South Carolina

• Wrote grants and acquired donations.
• Kept social media sites up to date and shared information through use of Word, Outlook, Excel, Windows, and ConstantContact.

Charleston, South Carolina

• Worked with various artists and companies to host arts related events.
• Handled daily office management and helped coordinate art classes.

Essex, CT

• Interacted with customers to complete orders.

Old Lyme, Connecticut

Centerbrook, CT

• Instructed a multi-aged group in order to produce a children’s musical

Bachelor Of Arts (Ba), Arts Management, And Studio Art

Activities and Societies: College of Charleston Crew

High School

Activities and Societies: Women's Choir, Madrigals, Opera Club, Crew Club, Tennis Team, Musical cast member, and SPEAK (Student's.

High School, Modern Dance Major