Jane Merrick

Jane Merrick Email and Phone Number

Chief Growth Officer @ Law Partners
Sydney, NSW, AU
Jane Merrick's Location
Sydney, New South Wales, Australia, Australia
Jane Merrick's Contact Details

Jane Merrick personal email

About Jane Merrick

With extensive experience in executive and senior leadership roles, leading the marketing, brand and communications functions for trusted brands across Australia and New Zealand, including with Intuit QuickBooks and IAG, Vodafone and American Express, I bring a track record of driving positive commercial impact and delivering growth in B2B and B2C environments. My expertise includes commercial, strategy, digital, data and brand marketing. In my most recent role as Marketing Director at Intuit QuickBooks, I led of team of 30 in delivering all marketing and communications activity, through defining, articulating, leading and executing the Australian Marketing strategy. In that role, I delivered commercial revenue and growth targets across sales, revenue and customer numbers; launched a new global brand platform; transformed the engagement and retention marketing capability with data, AI and insights; delivered highly engaged B2B lead generation program; run full funnel B2C digital acquisition; and built a team with the foundations centred around of leading with a clear vision, building a high performance team and driving winning results My strength is in being an agile and resilient problem solver, and my leadership approach is marked by my values of collaboration, transparency, and agility. I have a t-shaped leadership approach across executive teams and thrive in environments requiring me to lead through change and transformation, enabling me to consistently boost team engagement, loyalty, and performance.

Jane Merrick's Current Company Details
Law Partners

Law Partners

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Chief Growth Officer
Sydney, NSW, AU
Jane Merrick Work Experience Details
  • Law Partners
    Chief Growth Officer
    Law Partners
    Sydney, Nsw, Au
  • Iag
    Executive Manager - Brand And Marketing
    Iag Oct 2024 - Present
    Sydney, New South Wales, Au
    Leading the IAG NZ Brand, Marketing & Customer Communications Team responsible for brand strategy and execution, commercial growth, multi channel customer engagement & customer loyalty & recognition program
  • Intuit
    Marketing Director
    Intuit Sep 2021 - Sep 2024
    Mountain View, California, Us
    - Member of the Australian Country Leadership team with a focus on T-shaped leadership.- Led a large team to deliver all marketing and communications activity - defining, articulating, leading and executing the Australian Marketing B2B and B2C strategy to drive commercial growth across customer numbers; revenue, retention and engagement
  • Rest
    General Manager Brand And Marketing
    Rest Aug 2020 - Aug 2021
    Sydney, Nsw, Au
    - Led the Rest Brand and Marketing team of 20 people.- Delivered customer growth strategies, end to end customer lifecycle management, onboarding, brand and customer management strategy, content, social, media, digital, direct and marketing automation.- Monthly Board/subcommittee presentations on brand and marketing activity and effectiveness.
  • Nib Travel Pty Ltd
    General Manager – Marketing, Distribution And Sales
    Nib Travel Pty Ltd Sep 2018 - Mar 2020
    - Reported to nib Travel CEO; led the Australian Marketing and Distribution/Sales team of 25 people.- Delivered the commercial performance of $100M business across 4 brands, B2B and B2C channels (retail, direct/online and intermediated).
  • Iag
    General Manager – Marketing And Customer
    Iag Apr 2016 - Nov 2017
    Sydney, New South Wales, Au
    - Led the marketing and customer team including brand strategy and management, media, digital, CRM, social, content, marketing automation, sponsorship, market research, customer experience and insights for all the IAG direct brands (NRMA, SGIO, SGIC and white label partnerships).- Led a team of 50, ~ $80M budget; reported to the Consumer Division CEO.
  • Iag
    Head Of Marketing – Personal Insurance
    Iag Nov 2014 - Apr 2016
    Sydney, New South Wales, Au
    -Reporting to the Chief Customer Officer of the Personal Insurance Division, led the end-to-end marketing functions for the three major direct brands: NRMA, SGIO, and SGIC.
  • Iag
    Head Of Brand
    Iag Jul 2013 - Nov 2014
    Sydney, New South Wales, Au
    - Led strategic and brand management functions across the business’s portfolio of insurance brands.
  • Iag
    Head Of Crm
    Iag Oct 2009 - Jun 2013
    Sydney, New South Wales, Au
    - Led the group’s Customer Relationship Management (CRM) frameworks in addition to its one-to-one marketing strategies.
  • Vodafone
    Head Of Crm
    Vodafone Nov 2007 - Aug 2009
    London, Gb
    - Led the consumer group’s Customer Relationship Management frameworks as well as stakeholder engagement and retention strategies. - Delivered customer-focussed strategies that reduced high value churn by nine per cent year-on-year whilst managing a cost-to-retain budget of $120 million.
  • Vodafone
    Prepay Lifecycle Manager
    Vodafone May 2006 - Nov 2007
    London, Gb
    Responsible for developing the end to end lifecycle program for the 2.5 million prepay customer segment, and identifying areas of opportunity for revenue growth, loyalty and churn reduction initiatives to close revenue gap initiatives
  • Vodafone
    Consumer Retention Manager
    Vodafone May 2004 - May 2006
    London, Gb
    Responsible for retaining all Vodafone consumer prepay and postpay customers with proactive and reactive strategies. This involved heavy stakeholder management across Sales, Product, Strategy and Campaign Management.
  • American Express
    Marketing Manager - High Value Customers
    American Express Aug 2003 - Apr 2004
    New York, Ny, Us
    Responsible for maximising and deep-ending relationships with the top 10 per cent of consumer customers.
  • American Express
    Marketing Manager - Charge
    American Express Jun 2002 - Aug 2003
    New York, Ny, Us
    Product Manager responsible for managing the Charge Card portfolio (Green, Gold and Platinum Cards) to deliver strategic objectives whilst optimising profitability. This included P&L management and owing all features and benefit service delivery.
  • American Express
    Assistant Loyalty Manager
    American Express Jun 2000 - Jun 2002
    New York, Ny, Us
    This role was to develop strategies and plans to drive spend and retention for all Consumer card products
  • American Express
    Assistant Manager - Merchant Marketing
    American Express Jun 1998 - Jun 2000
    New York, Ny, Us
    This role worked with sales account managers to develop marketing plans retail, lodging, airlines and telecommunications accounts
  • Burlington Toiletries
    Product Manager
    Burlington Toiletries Feb 1997 - Feb 1998
  • Avon
    Product Manager
    Avon Apr 1994 - May 1996
    Northampton, Gb

Jane Merrick Skills

Marketing Strategy Leadership Cross Functional Team Leadership Business Strategy Stakeholder Management Direct Marketing Crm Segmentation Strategy Management Marketing Customer Relationship Management Project Delivery Digital Marketing Analytics Product Management Marketing Communications Integrated Marketing Advertising Social Media Marketing Online Marketing Brand Management Strategic Planning Digital Strategy Customer Experience Customer Retention Email Marketing Business Development Account Management Online Advertising Marketing Management Change Management Sales

Jane Merrick Education Details

  • Marketing Week Mini Mba With Mark Ritson
    Marketing Week Mini Mba With Mark Ritson
    And Related Support Services
  • University Of Technology Sydney
    University Of Technology Sydney
    Marketing And Management

Frequently Asked Questions about Jane Merrick

What company does Jane Merrick work for?

Jane Merrick works for Law Partners

What is Jane Merrick's role at the current company?

Jane Merrick's current role is Chief Growth Officer.

What is Jane Merrick's email address?

Jane Merrick's email address is ja****@****.com.au

What schools did Jane Merrick attend?

Jane Merrick attended Marketing Week Mini Mba With Mark Ritson, University Of Technology Sydney.

What skills is Jane Merrick known for?

Jane Merrick has skills like Marketing Strategy, Leadership, Cross Functional Team Leadership, Business Strategy, Stakeholder Management, Direct Marketing, Crm, Segmentation, Strategy, Management, Marketing, Customer Relationship Management.

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