Jane Merrick work email
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Jane Merrick personal email
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With extensive experience in executive and senior leadership roles, leading the marketing, brand and communications functions for trusted brands across Australia and New Zealand, including with Intuit QuickBooks and IAG, Vodafone and American Express, I bring a track record of driving positive commercial impact and delivering growth in B2B and B2C environments. My expertise includes commercial, strategy, digital, data and brand marketing. In my most recent role as Marketing Director at Intuit QuickBooks, I led of team of 30 in delivering all marketing and communications activity, through defining, articulating, leading and executing the Australian Marketing strategy. In that role, I delivered commercial revenue and growth targets across sales, revenue and customer numbers; launched a new global brand platform; transformed the engagement and retention marketing capability with data, AI and insights; delivered highly engaged B2B lead generation program; run full funnel B2C digital acquisition; and built a team with the foundations centred around of leading with a clear vision, building a high performance team and driving winning results My strength is in being an agile and resilient problem solver, and my leadership approach is marked by my values of collaboration, transparency, and agility. I have a t-shaped leadership approach across executive teams and thrive in environments requiring me to lead through change and transformation, enabling me to consistently boost team engagement, loyalty, and performance.
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Chief Growth OfficerLaw PartnersSydney, Nsw, Au
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Executive Manager - Brand And MarketingIag Oct 2024 - PresentSydney, New South Wales, AuLeading the IAG NZ Brand, Marketing & Customer Communications Team responsible for brand strategy and execution, commercial growth, multi channel customer engagement & customer loyalty & recognition program -
Marketing DirectorIntuit Sep 2021 - Sep 2024Mountain View, California, Us- Member of the Australian Country Leadership team with a focus on T-shaped leadership.- Led a large team to deliver all marketing and communications activity - defining, articulating, leading and executing the Australian Marketing B2B and B2C strategy to drive commercial growth across customer numbers; revenue, retention and engagement -
General Manager Brand And MarketingRest Aug 2020 - Aug 2021Sydney, Nsw, Au- Led the Rest Brand and Marketing team of 20 people.- Delivered customer growth strategies, end to end customer lifecycle management, onboarding, brand and customer management strategy, content, social, media, digital, direct and marketing automation.- Monthly Board/subcommittee presentations on brand and marketing activity and effectiveness. -
General Manager – Marketing, Distribution And SalesNib Travel Pty Ltd Sep 2018 - Mar 2020- Reported to nib Travel CEO; led the Australian Marketing and Distribution/Sales team of 25 people.- Delivered the commercial performance of $100M business across 4 brands, B2B and B2C channels (retail, direct/online and intermediated). -
General Manager – Marketing And CustomerIag Apr 2016 - Nov 2017Sydney, New South Wales, Au- Led the marketing and customer team including brand strategy and management, media, digital, CRM, social, content, marketing automation, sponsorship, market research, customer experience and insights for all the IAG direct brands (NRMA, SGIO, SGIC and white label partnerships).- Led a team of 50, ~ $80M budget; reported to the Consumer Division CEO. -
Head Of Marketing – Personal InsuranceIag Nov 2014 - Apr 2016Sydney, New South Wales, Au-Reporting to the Chief Customer Officer of the Personal Insurance Division, led the end-to-end marketing functions for the three major direct brands: NRMA, SGIO, and SGIC. -
Head Of BrandIag Jul 2013 - Nov 2014Sydney, New South Wales, Au- Led strategic and brand management functions across the business’s portfolio of insurance brands. -
Head Of CrmIag Oct 2009 - Jun 2013Sydney, New South Wales, Au- Led the group’s Customer Relationship Management (CRM) frameworks in addition to its one-to-one marketing strategies. -
Head Of CrmVodafone Nov 2007 - Aug 2009London, Gb- Led the consumer group’s Customer Relationship Management frameworks as well as stakeholder engagement and retention strategies. - Delivered customer-focussed strategies that reduced high value churn by nine per cent year-on-year whilst managing a cost-to-retain budget of $120 million. -
Prepay Lifecycle ManagerVodafone May 2006 - Nov 2007London, GbResponsible for developing the end to end lifecycle program for the 2.5 million prepay customer segment, and identifying areas of opportunity for revenue growth, loyalty and churn reduction initiatives to close revenue gap initiatives -
Consumer Retention ManagerVodafone May 2004 - May 2006London, GbResponsible for retaining all Vodafone consumer prepay and postpay customers with proactive and reactive strategies. This involved heavy stakeholder management across Sales, Product, Strategy and Campaign Management. -
Marketing Manager - High Value CustomersAmerican Express Aug 2003 - Apr 2004New York, Ny, UsResponsible for maximising and deep-ending relationships with the top 10 per cent of consumer customers. -
Marketing Manager - ChargeAmerican Express Jun 2002 - Aug 2003New York, Ny, UsProduct Manager responsible for managing the Charge Card portfolio (Green, Gold and Platinum Cards) to deliver strategic objectives whilst optimising profitability. This included P&L management and owing all features and benefit service delivery. -
Assistant Loyalty ManagerAmerican Express Jun 2000 - Jun 2002New York, Ny, UsThis role was to develop strategies and plans to drive spend and retention for all Consumer card products -
Assistant Manager - Merchant MarketingAmerican Express Jun 1998 - Jun 2000New York, Ny, UsThis role worked with sales account managers to develop marketing plans retail, lodging, airlines and telecommunications accounts -
Product ManagerBurlington Toiletries Feb 1997 - Feb 1998 -
Product ManagerAvon Apr 1994 - May 1996Northampton, Gb
Jane Merrick Skills
Jane Merrick Education Details
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Marketing Week Mini Mba With Mark RitsonAnd Related Support Services -
University Of Technology SydneyMarketing And Management
Frequently Asked Questions about Jane Merrick
What company does Jane Merrick work for?
Jane Merrick works for Law Partners
What is Jane Merrick's role at the current company?
Jane Merrick's current role is Chief Growth Officer.
What is Jane Merrick's email address?
Jane Merrick's email address is ja****@****.com.au
What schools did Jane Merrick attend?
Jane Merrick attended Marketing Week Mini Mba With Mark Ritson, University Of Technology Sydney.
What skills is Jane Merrick known for?
Jane Merrick has skills like Marketing Strategy, Leadership, Cross Functional Team Leadership, Business Strategy, Stakeholder Management, Direct Marketing, Crm, Segmentation, Strategy, Management, Marketing, Customer Relationship Management.
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