Hi! I started exploring the corporate world and worked as a Customer Service Representative in 2014, gaining seven years of experience in the BPO industry.In June 2022, I moved into recruiting as a Senior Recruiter Level III, where I developed extensive expertise in candidate mapping and database management. My focus spans various sectors, including Manufacturing, Life Sciences, IT, and particularly Healthcare Staffing and BPO/Customer Service, where I manage end-to-end recruitment processes.I am now seeking a position that offers a balanced work-life, stable and dynamic. I am enthusiastic about learning and excited about the chance to work with diverse clients and contribute to their success.I look forward to the opportunity to work with you! đź‘‹
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Talent Acquisition SpecialistPsg Global Solutions Jun 2022 - Jul 2024National Capital Region Philippines•Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.•Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.•Sets up interviews between candidates and hiring managers.•Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.•Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions. -
Customer Service Specialist For PostmatesTaskus Oct 2016 - Mar 2021Imus, Calabarzon, Philippines•Email support•Processed Credits and refunds •Handled Order inquiries and disputes •Placed and cancelled customer's orders•Account creation and termination•Worked as a team POC to assist new team members with work processes -
Tier Ii Support For Mastercard (Debit/Credit)Alorica Jul 2015 - Oct 2016Makati, National Capital Region, Philippines•Handled credit/debit card inquiries•Processed refunds and credits via inbound channel•Handled manual check process•Basic fraud analyzation•Handled transaction disputes -
Customer Service RepresentativeTranscom May 2014 - Jul 2015Philippines- taking inbound calls to assist customers with telco services concerns- processing P2P (Promise-to-Pay) payment arrangement- doing outbound calls to collect customer payments- restoring and suspending customer telco services -
Room AttendantIsland Cove Hotel And Leisure Park Feb 2013 - Jan 2014Philippines
Jan Emir Barredo Education Details
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Information Technology
Frequently Asked Questions about Jan Emir Barredo
What is Jan Emir Barredo's role at the current company?
Jan Emir Barredo's current role is Talent Acquisition Specialist, Admin Coordinator"Your future colleague" đź‘‹.
What schools did Jan Emir Barredo attend?
Jan Emir Barredo attended Cavite State University.
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