Jan Emir Barredo Email & Phone Number

National Capital Region Philippines

•Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.•Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.•Sets up interviews between candidates and hiring managers.•Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.•Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Imus, Calabarzon, Philippines

•Email support•Processed Credits and refunds •Handled Order inquiries and disputes •Placed and cancelled customer's orders•Account creation and termination•Worked as a team POC to assist new team members with work processes

Makati, National Capital Region, Philippines

•Handled credit/debit card inquiries•Processed refunds and credits via inbound channel•Handled manual check process•Basic fraud analyzation•Handled transaction disputes

Philippines

- taking inbound calls to assist customers with telco services concerns- processing P2P (Promise-to-Pay) payment arrangement- doing outbound calls to collect customer payments- restoring and suspending customer telco services

Philippines