Janica Anne M. Email & Phone Number

Fort Worth, Texas, United States

I have served as an assistant to the real estate broker and his sponsored agents. I have taken on various roles from simple to complex— ranging from agent support; administering several business processes; to high-level customer service for both our real estate and property tax protest clients. In addition, I have been tapped as the team's graphic designer and video editor for web and social media to develop the company's marketing strategy.

Utah, United States

I helped develop and execute comprehensive social media strategies tailored to the client's specific goals and target audiences. My role also entailed managing and optimizing social media accounts across various platforms. In addition, I conducted thorough social media audits to identify areas for improvement and implement strategic recommendations; monitored and analyzed key performance indicators (KPIs) to measure the success of social media campaigns; and stayed updated on industry trends, algorithm changes, and emerging platforms.

Florida, United States

As a real estate virtual assistant to an investor, I maintained and updated a comprehensive database of potential leads, including contact information, property details, and relevant notes. CRM (Customer Relationship Management) tools were my friends to manage and track leads effectively. My tasks also included initiating and maintaining communication with leads through various channels (email, phone, social media).

Taguig, National Capital Region, Philippines

I supported the mortgage and home equity department. The tasks associated with my roles involved responding to borrower inquiries related to mortgage and home equity loan/line of credit accounts, payment details, and escrow balances; administering, analyzing, and managing escrow accounts, including property tax and insurance payments; and escalating urgent tickets to the dedicated departments for requests for loan modifications, refinancing, or restructuring.

Meycauayan, Central Luzon, Philippines

I worked as a nurse across various hospital departments, including Emergency Room, Medical-Surgical, and Intensive Care Units. I developed exceptional clinical skills, adaptability, and compassion in providing patient-centered care. I was able to adapt to different healthcare settings, ensuring optimal patient outcomes and contributing to the overall efficiency of the hospital.

Makati, National Capital Region, Philippines

As a credit card fraud analyst, I monitored real-time credit card transactions for unusual patterns or anomalies; Used fraud detection tools and systems; analyzed large sets of transaction data to detect trends and patterns indicative of fraud; and contacted cardholders or merchants to verify the authenticity of transactions.

Bachelor Of Science In Nursing

Education record