Jane Mountain Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Leading a UX team of 5 at this healthcare startup.
• Led the design time to improve UX maturity at the company (adding practices such as regular usability testing, close collaboration with developers, user journey mapping and more).
• Acted as manager and mentor to the design team, working with each team member to create a concrete plan for skills and career development.
• Co-operated with development and product leads to create a more collaborative and productive product development process.
• Worked closely with developers to establish the Thrive Health design system and component library.

International

• Founding and building My Five Acres into a profitable travel blog has been a challenging and non-stop learning experience — and I did it all while travelling the world full-time. I also recently co-founded Adventure.
• Grew blog traffic to 80,000 page views per month with SEO-optimized content
• Created social media following of 20,000+
• Built engaged email list to 1500+, average open rate 37%These are just some of the skills & tools I use every week:
• SEO copywriting & content marketing
• Email marketing

International

• Worked remotely doing web design, copywriting, editing for a wide variety of clients. Selected roles included:
• Writing multiple stories to tight deadlines as a staff writer at Inhabitat
• Making complex ideas simple as an eLearning editor for Limestone Learning
• Daily research and updates on coronavirus for flattenthecurve.global
• Writing and WordPress design for small businesses
• Student support assistant for Blogging FastLane

Santa Monica, CA

• The US Presidential Election is the biggest news event in the country. As Sr. Interaction Designer on the Elections 2012 project, I was challenged to innovate, iterate, and create, while also co-ordinating the efforts.
• Interaction Design, focussing on the Yahoo! News 2012 Presidential Election coverage
• UX Copywriting, creating all incidental copy for my products
• Communication Expert, acting as an explainer, persuader, and translator between executives, engineers, project managers, and designers
• Design Project Leadership, ensuring all contributors, including editorial teams, 3rd party design agencies, in-house designers, and engineers delivered accurate materials on time
• Design QA, ensuring 3rd party designs and engineering deliverables fulfilled the vision of the in-house design teamHIGHLIGHTS

Glendale, CA

• As a Sr. Interaction Designer at AT&T, I engaged in UX Design, Interaction Design, User Research & Testing, and UX Copywriting across a huge range of projects, from customer-facing search tools, to content marketing.
• Multi-platform Interaction Design and UX Design for YP.com and a variety of enterprise applications
• UX Copywriting, responsible for all copy appearing in my products
• User Advocate & Design Evangelist, teaching stakeholders about the value of user-centred design
• Strategist, collaborating with the product team to shape the product roadmap
• Recruiting – instrumental in increasing the UX team from two to 10 staff over the course of two years

Los Angeles, California, United States

• Created the UX design for the first-ever online booking portal for Disney Cruise Lines
• Earned a Disney employee service award as a freelancer at WDPro
• UX design and copywriting for the CBRE EMEA website encompassing 144 offices in 42 countries
• Full site redesign of ABC.com alongside the team at Huge
• Led the design and content team for a full site redesign of Movies.com

London, United Kingdom & Los Angeles, CA

Worked on wide range of projects for Yahoo!, UKTV, Future Shop, Best Buy, Chalk Media, Dare Digital, Barclay's Bank, CBRE and more.

Certificate, Journalism

One year Certificate in Journalism programme, including instruction in writing, editing, photography, and TV journalism. Received an award.

Ba (Hons), English Lit

Attended the English Honours programme, and graduated with a BA in English Literature (Hons).