Jane Moussa, Mba Email & Phone Number

Los Angeles, Ca, Us

United States

• Managed and curated daily content, develop media plans, and update social media including Facebook and Instagram, with a focus on increasing awareness and engagement.• Created and maintained monthly social media content calendar and post approval pages.• Tracked social media engagement using Instagram and Facebook analytics to schedule daily posts.• Brainstormed and executed ideas for new ways to increase follower interaction.

• Curated Social Media Toolkits containing text and image idea posts to send to stakeholder organizations to promote Authority studies and increase community engagement and participation in study surveys and events. • Prepared and updated public committee rosters in Microsoft Word and on OCTA website to ensure public information is up-to-date in the case of potential audits.• Maintained effective communication with Community Relations Specialist weekly to complete tasks such as proofreading final documents, attending webinars, and other administrative assignments to keep studies and projects on track.

• Presented virtual lectures to 100+ students via Zoom supplementing Management Writing and Communication course topics.• Reviewed and provided detailed feedback and grades on 300+ resumes, cover letters, and business proposals.• Scheduled and maintained supplementary office hours via Zoom to provide extra assistance with assignment prompts, improving section grade averages by 5+ points.

Riverside, California

• Assisted with the implementation of a new, proprietary training software and acted as the main point of contact for all associates with training registration questions, coordinating and tracking training activities using Outlook, SAGE HRMS, and the training application. • Managed and audited employee personnel files and active/termination I-9 binders, ensuring federal regulation compliance.• Tracked resumes of potential candidates to contribute to firm’s ROI report, updating filing system to improve efficiency of process by 2 hours. • Posted job openings using CareerBuilder, organized candidate screening materials, and conducted virtual and in-person orientations for new hires on firm training software, company policies, and onboarding procedures utilizing Microsoft Teams. • Arranged and confirmed travel and room reservations for associates participating in overnight training events. • Streamlined firm-wide Mindfulness campaign by creating monthly mindfulness articles and weekly “Wellness Wednesday” newsletters distributed to 100+ associates to boost morale and improve employee engagement during the pandemic.

• Presented Capstone Project to entire department on Remote Onboarding Best Practices based on research and personal experiences to aid in ease of virtual onboarding and increasing engagement of remote interns and employees. • Co-facilitated the Mentorship Program Executive Panel on Microsoft Teams, acting as a moderator of questions and maintaining effective communication with executive directors to confirm participation and provide questions prior to event. • Researched programs to incorporate into Diversity, Equity, and Inclusion initiative by attending webinars, informational interviews, and extensive online searches, sharing my research with the developing committee to begin the planning process. • Utilized Halogen system to track 200+ associate attendance for the Return to the Workplace training. • Acted as the technical producer and troubleshooter on Adobe Connect for the Early Career Academy, ensuring participants had no technical difficulties and that the presentation ran accordingly.

• Recruited and tracked potential ambassadors using Instagram, Twitter, Facebook, and LinkedIn bringing in 10 ambassadors. • Utilized social media (Facebook, Instagram, and Twitter) to promote on new campaigns and advertise position openings.• Mediated information between clientele and designers, ensuring client satisfaction and closing 20 deals within 20 months.

Riverside, California

• Led and presented leadership trainings to Youth Programs staff and to clients such as the UC Riverside Extension Center international student program. • Ordered and maintained inventory for the Child Care Center using spreadsheets to compare vendors which resulted in a reduction of spending within Youth Programs.• Created quarterly updates sent to parents using Survey Monkey and Mail Chimp to gain insight on potential improvements to be made such as new safety procedures and policies. • Reviewed resumes, interviewed, and onboarded all new Child Care Center staff, working closely with HR to ensure completion of necessary paperwork and background Live Scans. • Managed over 10 staff members and acted as student point of contact for external and internal Youth Programs questions. • Organized a new filing system to keep track of applications and confidential documents, improving program efficiency.• Recorded statistics of attendance/participation utilizing Excel spreadsheets to provide quarterly reports for the Youth Programs Director leading to a change in hours of operation, increasing overall attendance by 10%.

Master Of Business Administration - Mba, Marketing And Management

Bachelor Of Science - Bs, Business

Activities and Societies: Arabic Culture Club, Lebanese Social Club, Kappa Kappa Gamma