Prepares instruction that reflects appropriate learning objectives; Uses formative and summative assessment techniques to improve learning and teaching; Constructs classroom materials that support the goals of the course; Prepares thoroughly for each instructional hour; Instructs and guides the class in an efficient and effective manner; Designs curriculum and a schedule of instruction; Maintains communication with course committee instructors and participates in instructional discussions; Uses course materials such as: Blackboard, Moodle, WebAssign, MS Office, Course Compass, D2Learn, and Internet applications effectively; Remains up-to-date on technology and methods of teaching with technology; Maintains accurate records of student work and attendance; Maintains a safe and orderly learning environment; Grades and returns student work in a timely manner; Counsels students regarding their grades and progress in the course; Attends professional development opportunities to equal 6 hours per semester; and supports the Department, Division, and College goals, providing requested data in a timely manner.

• Manage daily Interactive Reporting Corporation reconciliation • Process and maintain Global Distribution System Queue Manager• Create and maintains Global Distribution System (GDS) profiles• Complete and maintain Airline Report Corporation ARC Weekly Reports.• Deliver operational modifications within the organization to include GDS technical processes as well as organizational change.• Ticket Exchanges/Contract formats/Queue Manager/Hotel & Car booking functionality• Maintain Airline Reporting Corporation Certified Specialist Status• Manage and maintain various website administrative functions

Responsibilities include the facilitation of passenger connection detail, as well as baggage coordination, trip protection, accommodations during interruption of travel, communication with aircraft for air-to-ground transmissions, and assistance with station operations for delay management. Previous positions held at Frontier Airlines would also include Baggage Service Coordinator, Customer Service Coordinator, Load Planner, Station Auditor, Station Trainer, Customer Service Agent and Aircraft Appearance.

Prepares instruction that reflects appropriate learning objectives; Uses formative and summative assessment techniques to improve learning and teaching; Constructs classroom materials that support the goals of the course; Prepares thoroughly for each instructional hour; Instructs and guides the class in an efficient and effective manner; Designs curriculum and a schedule of instruction; Maintains communication with course committee instructors and participates in instructional discussions; Uses course materials such as: Blackboard, Moodle, WebAssign, MS Office, Course Compass, D2Learn, and Internet applications effectively; Remains up-to-date on technology and methods of teaching with technology; Maintains accurate records of student work and attendance; Maintains a safe and orderly learning environment; Grades and returns student work in a timely manner; Counsels students regarding their grades and progress in the course; Attends professional development opportunities to equal 6 hours per semester; and supports the Department, Division, and College goals, providing requested data in a timely manner.

Provide excellent customer service to all clients while maintaining a safe and entertaining environment for customers as well as employees. Use key point-of-sales technique to attract new and continued business.

Responsibilities included the safe and expeditious flow of air traffic.