Janene Chin (Nee Hibbert) Email & Phone Number

Jamaica

Supporting JAMPRO as the executing agency of the Jamaica Business Gateway Project funded under a World Bank loan for the creation of an online Business to Government transactional site for, re-engineering automating and digitizing application processes of investment-related Government servicesProject Management•Maintain tactical control of project timelines • Determine the root cause of challenges and potential constraints to apply mitigation strategies •Develop, monitor and maintain key project logs (risk matrix, issues log, lessons learnt log) to ensure efficient and effective management •Finalise the Sustainability Plan, for implementation•Develop an implementation and transition plan, for the transitioning of the project, into operational management by the Government of JamaicaStakeholder Management•Host sensitization sessions and presentations for key stakeholders including Economic Diplomacy Programme (EDP) General Meeting, Heads of Government Agencies, Public and Private sector associations, and teams of beneficiary entities.•Liaise with key partner stakeholders to collaborate on strategies to advance the development and execution of the platform, in a manner that preserves sustainability and mitigates against duplication of effort and resources.•Liaise with over 26 beneficiary entities (related to 40 processes) to advance development and communications activities Contract Administration and Procurement•Work closely with the consultants, and beneficiaries in the validation of re-engineered processes•Participate in (representing the executing agency as needed) clarification, negotiation and inception meetings for consultancies along with the Project Execution Unit•Monitor the progress of the consultants contracted, analyzing contract performance against KPIs.•Participate as an evaluator for procurement•Develop Terms of References, budget estimates, technical reports and justifications and provide input for evaluation criteria

Kingston, Jamaica

Project MediationProject Management, Coordination and ExecutionStakeholder coordination and liaison Technical WritingContract ManagementMarketing and Public Relations strategic positioningCollateral and branding design and productionEvent production and execution

(Government Of Jamaica Loan Project Funded By The Inter-American Development Bank)

Provided contract initiation and management support to JAMPRO (executing agency), under the second component (C2) of the Global Services Sector Project to strengthen Jamaica’s capacity to attract investment and increase exports in higher value-added and digital segments.Development of Technical Documents•Consultations held (with key stakeholders and subject matter experts) and desk research conducted in support of the development of technical documents•Developed Terms of References, Concept Notes, budget estimates, technical reports and justifications for agreed consultancies and programmes to be implementedContract Administration, Procurement and Stakeholder Management Support•Liaised with the Procurement Specialist to Develop documentation required to guide all consultancies and initiatives through the procurement process.•Supported the C2 focal point in monitoring the progress of procurement activities, participating in negotiation meetings with the Project Execution Unit (PEU) and hosting inception meetings upon contract award.•Supported JAMPROs approval of consultant's deliverables •Developed and maintained a framework to monitor the deliverables of all C2 project activities, analysing and reporting contract performance against KPIs. •Engaging and coordinating the JAMPRO project leads to ensure the exchange of information and updates between the Corporation and the PEU •Facilitate the stakeholder management engagement between the Focal Point and the JAMPRO assigned project leads, specifically for C2 projects that comprise several sub activities. •Participate in the annual planning exercise for the project and support the coordination and management of the implementation of the second component of the project.•Engaging the PEU regarding the execution of the C2 projects, particularly as it pertains to the monitoring and evaluation of C2 projects. •Engaging the M&E Specialist within the PEU to manage the monitoring and evaluation framework for C2

Provided project management support to the working committee of the PSOJ AFFP for the development and execution of the workshops.•Detailed the scope of work packages and deliverables required to support workshop execution.•Developed a detailed project plan to guide and monitor key project activities with detailed schedule and work assignments identified.•Provided analysis and recommendations on the Governance structure and framework for the establishment of sub-committees to increase efficiencies and reduce overlapping efforts.•Coordinated the assignment of team members involved in work packages.•Mapped deliverables and key milestones for workshop development.•Coordinated activities and deliverables related to the execution of project plans across work teams. •Identified and escalated overlaps and gaps throughout the process of execution and recommended solutions for improved efficiencies.•Highlighted potential areas of concern with development and execution and escalated where required.•Monitored the progress of teams and liaise with team leads regarding deliverables and timelines•Provided reminders for all activities and events related to the project plan.•Participated in project planning meetings of the working committee to guide the flow of activities to achieve objectives.

Jamaica

-Chair of the Standard Operating Procedure Committee Review-Create, execute and assess communications policy and strategy protocol documents to provide guidance for the communications activities of the Authority.-Assess, guide and initiate appropriate responses pertaining to crisis management for the Board of Directors and Executive staff.-Develop a brand identity for the Authority through strategic messaging, event participation and effective use of collateral.-Engage and develop relationships with stakeholders having institutional responsibility for matters related to the industry, to undertake shared communications and initiatives.-Develop and execute activities to facilitate discussion amongst stakeholders interested in potential commercial activity in the industry. -Develop, execute and analyse the effectiveness of appropriate messages for varying media.-Manage the Division’s budget to maximize the execution of the communications strategy.-Provide guidance on matters of internal and external communications and provide the appropriate context and response where necessary. -Represent the Authority at workshops, press conferences and private and public-sector gatherings. -Develop or review drafted speeches and presentations done for Board members, the Chief Executive Officer and/or members of the Authority.

Contracted to assist in increasing export trade prospectives within the Agricultural portfolio.Provided export opportunities for local suppliers by introducing international buyers and coordinating inward and outward missions resulting in trade leads.Engaged stakeholders for market insights to enhance sector development and supply chainstrengthening.Member of the working group that facilitated the development of the Jamaica Castor IndustryAssociation and secretariat.

Coordinated buyer recruitment activities for the largest trade show in the Caribbean - Expo Jamaica2014 and 2016. Engaged potential affiliates, partners and other stake holders to propel promotion of the buyer hosting programme through joint efforts. Identified, assessed and negotiated the services of a software provider to customize an online registration, business matching and data collation platform, for efficient and effective management of business linkages and report generation. Participated on the secretariat’s planning committee, contributing to the event framework. Increased exposition buyer attendance by 36% above target in 2014. Managed the preparation of standard branding for buyer recruitment collateral and promotional media. Developed and managed the circulation of communication for registered and potential buyers. Coordinated promotional activities to solicit potential local and international buyers. Prepared and managed the buyer database of over 2,000 contacts for buyer engagement and the assessment of buyer needs.

In 2008, I became the Fund Development and Communications manager at The Heart Foundation of Jamaica, a NGO focused on education and screening for heart disease. In this role, I refined my skills of managing stakeholder relationships, and the need to vary communication according to the audience. Primary stakeholders included potential corporate sponsors, clients, the medical fraternity and the media. Targeted communication used included presentations, funding proposals, reports, digital platforms, manuals and educational material. My primary achievement was evolving the foundation’s mode of communicating with stakeholders and advancing the branding and commercial recognition of the organization. This also included the re-branding and re-scoping of signature events which increased sponsorship support and patronage.This led to successful receipt of grant funds, and increased corporate support.

During my tenure at the Jamaica Observer, I utilized skills developed in hospitality, as I transitioned as a marketing and public relations practitioner. My primary duties were to coordinate and execute marketing events and promotional activities for the organization, which included being project manager for six significant signature events. This was in order to increase awareness, readership and strategic partnerships. Coordination involved preparing for simultaneous activities, whilst coordinating with key internal and external teams, negotiating sponsorship contracts and reporting on outcomes.

Chukka Cove Farm

I was charged with the primary responsibility of handling tour promotions and allotments with cruise lines, strengthening existing relationships with on board tour personnel, hosting cruise personnel when available and increasing tour acceptance. Through the strengthening of relationships and coordination with internal operations, I was able to increase tour allocations and maintain good working relationships with cruise personnel.

Boscobel Beach Resort

My career started at Beaches Boscobel hotel as a trainee manager, where I was exposed to managing the needs of clients and customer service delivery. Skills developed during my tenure included anticipating guest and team expectations, identifying needs and mitigating challenges. My most significant contribution was the implementation of a linen tracking system, when I identified an inconsistency in inventories. This led to an improvement of operational efficiencies and reporting.

Master Of Business Administration (Mba), Entrepreneurship

Bsc Hons., Tourism Management

Joint Degree programme with the University of the West Indies