Janene Farley Email & Phone Number

Medina, New York, United States

Medina, New York, United States

I serve as the sole consultant to Integrated Communication Services Mail Distribution Centers, providing guidance using lean methodologies. My efforts helped save $26 million in the first year alone.

Getzville, Ny

My top assignment in this role was re-designing the outdated Claims Operational Audit Program; it was successfully implemented in December 2017. During the time the program was being developed and tested, I also expanded the training program with targeted workshops for staff development. In April 2018 I led a team to achieve a standard four-day maximum turn-around-time on audit results improving from the established ten day minimum.

Getzville, New York

Supervisor, Care Management 11/2014-2/2016While in Care Management I spearheaded the creation and implementation of workflows for the Service Coordinators in the Managed Long Term Care department. I was also able to identify operations inefficiencies in order to pay claims promptly and reduce interest payments.Supervisor, Authorization Unit 2/2016-4/2017As a result of my ability to streamline processes and reduce adminstrative costs, I was assigned to manage the Mangaged Long Term Care authorizations unit. During my time in this role, I was able to lead my team to successfully balance authorizations with the management of claims, appeals, and inquiries for the department. In addition, I partnered with my peers to develop a comprehensive authorizations manual.

Getzville, New York, United States

Primarily I coordinated services for patients belonging to both the Long Term Care Program and Licensed Home Care agencies. Services would include daily living assistance as well as intensive clinical care. I created a new tracking system for physician orders which in turn successfully reduced pending orders by 77%. I was also responsible for managing the adminsitrative functions within both companies. Upon New York state regulation changes, I successfully aided the transition of the Long Term Care Program to a Certified Home Health Agency.

Amherst, Ny

Alongside a partner, I launched a start-up location for this Durable Medical Equipment (DME) corporation. From securing an office space and equipment to hiring a group of new staff, I managed the adminstrative funcitons while marketing sales in Niagara County.

Cheektowaga, Ny

This position was created in order to find ways to increase telephone and showroom sales. Here I streamlined sales operations to successfully increase monthly CPAP supply sales by 74% in less than 90 days. Then I became a lead player in the implementation of an automated system in order to improve efficiency and maintain the sales.

Williamsville, New York, United States

Buffalo, New York, United States

Ba, Political Science

Activities and Societies: Academic Research Center tutor & mentor, College Library SupervisorPolitical Science, Legal Studies.

High School, Regents, Merit, Liberal Arts And Sciences/Liberal Studies