Jane Newlands Email and Phone Number

Business Analysis:• workshops to elicit user requirements as a foundation for business requirements specifications• seminars to describe new processes and policies• business requirements documentation for land and property valuations, reporting requirements, assets register, exception reports, outsourcing, commissions calculations• process mapping and business procedures• APQP and process re-engineering for ISO certificationTesting:• explorative testing based on application knowledge and understanding of customer processes• test cases and scenarios for in-house use and to meet customer requirementsDocumentation and Training:• on-line help, user, reference and training guides• graphical illustrations• software product descriptions (SPDs)• marketing collateral• processes and policies• template design, indexingIndustries:• IT – software / application development house, training, Agile and Waterfall development models• Insurance – health• Government – lands, land valuation, transport infrastructure• Automotive• Utilities – electrical• Finance and Investment – securities, foreign exchange (banking), futures, commodities, options, shares, investment• AgricultureSoftware:• CIS/OV• JIRA• Visio, Microsoft Word, Microsoft Excel, Microsoft Project, Microsoft Access, PowerPoint, OneNote, SharePoint• Adobe• Author-it (Help Authoring Tool, similar to Robohelp and MadCap Flare)• Camtasia, SnagIt, FrontPage, CorelDraw