Jane Chung Email & Phone Number

Seoul, South Korea

• Work with management to prioritize business and data needs
• Execute and communicate analysis of findings to stakeholders in local and APAC levels
• Streamline current manual data analysis through automated sql scripts
• Develop data governance framework as data sources are consolidated
• Oversee development of tools for data-driven insightsDaily Revenue Performance tracking tool – converting over 30 reports that were created manually each week Gather business requirements Define KPIs. Map data and.

• Business Systems Analyst Responsible for every aspect of reporting needs to support the logistics software systems
• Work with field product managers to identify and gather requirements for new reporting needs for multiple transportation logistics software systems
• Develop reports used in the reporting modules of the software using Crystal Reports, SQL Server Reporting Services and Jaspersoft
• Consult with customers on their data needs and develop custom reports in Oracle, SQL Server, and Microsoft Access platforms
• Create and modify tables, views, and stored procedures as needed to enhance report performance
• Analyze customer data to identify discrepancies and provide feedback on process improvements

Towson, Maryland, United States

• Work with internal departments to document business requirements, define scope and objectives, and develop business processes to design customized applications in Salesforce (from demand generation, sales cycle to.
• Administer configuration, design and layout, and functionality of Salesforce
• Manage user profiles/security
• Migrate CRM data from previous system to Salesforce, including data cleansing and validation
• Provide data support for Marketing, Sales, and Customer Service departments by developing reports and dashboards within Salesforce
• Create ad-hoc reports querying local backup of Salesforce

• Create reports for the fleet management software’s report module.
• Identify and document software reporting module requirements
• Develop software reports using Crystal Reports
• Test and analyze the components in the reports module

Rockville, Maryland, United States

• Participate in numerous consulting engagements in fleet managements, ranging from operation assessment to management information system implementations.
• Work with clients to analyze and document process flows
• Develop information system requirements and conduct fit-gap analysis of various fleet management information systems
• Implement fleet management information systems through training and integrating work flow processes in various organizations
• Conduct Crystal Report training sessions with emphasis in identifying and developing ad hoc reports to effectively manage clients’ operations
• Analyze client data and evaluate against industry benchmarks

Bachelor'S Degree, Business Management And Statistics

Bachelor Of Science - Bs, Chemical Engineering