Janesa C. Email & Phone Number

New York, NY, US

Collaborated with stakeholders and engineers to solve business and user needs through User Research, Visual Design, Interaction Design, and Prototyping.

• Spearheaded a company-wide Form I-9 audit by collaborating with all business partners and department heads, ensuring a 90% compliance rate through demonstrating strong project management, communication, and leadership.
• Owned and improved the HRIS onboarding process for the end user through strong problem solving, data management, and organizational skills, increasing intake capacity by 100% totalling to 1,800 new hires onboarded.

New York, New York

• Developed and implemented creative L&D initiatives to 100+ staff through weekly training, incorporating user feedback and business goals with the Staff Director.
• Coordinated event staffing for up to 120 events monthly by collaborating in a cross-functional team with effective communication and task prioritization.

New York City

• Collaborated with numerous teams to produce event orders by assigning delivery routes and communicating event details.
• Created and distributed a customer feedback survey, analyzed customer satisfaction data, and targeted clients for re-engagement.
• Handled the invoice management process by collecting, reviewing, and itemizing completed event orders through Quickbooks.

Diploma Candidate, User Experience Design

Activities and Societies: Hosted a Figma 101 Workshop, Shopify HackathonA full-time project based Diploma program in User Experience Design.

Bachelor’S Degree, Hospitality Administration/Management, 3.7

Activities and Societies: Integrated Digital Media • Dean's List • Laurence Geller Scholarship • Order of Omega honors society Hospitality.

High School

Activities and Societies: Fencing Club, Habitat for Humanity, SOS Lutheran Nursery Volunteer ServiceHong Kong International School is an.