Jane Sloan, Chartered Fcipd Email and Phone Number

I run a Learning and Development consultancy specialising in leadership and management development, personal skills development and psychometric testing. I'm known for taking a highly customer-focused stance, and have a friendly approach, which is grounded in substantial knowledge and experience of learning and organisational development. I'm able to use my considerable experience in order to build excellent relationships with clients, in order to recommend and deliver highly effective development solutions. My unique selling point is that I am at ease operating across a variety of sectors, both public and private, and can bring this awareness and insight to the benefit of all clients. I also love what I do- which helps me provide a positive and enjoyable experience for my clients.

Ensuring that the Learning and Development service functioned effectively during the interim period. Working closely with the leadership team on specific initiatives, as well as leading on cross-charity learning and development activities. Also bringing in new enhancements to the service, such as developing a more junior member of the team in order to provide a broader range of services, which in turn enabled the L&D team to maximise its resources to the benefit of the charity.

DEVELOPMENT AND LEARNING, University of the Arts London (UAL)Key achievements: Responsibility for the development, promotion, management and evaluation of a portfolio of management and leadership development opportunities, including formal accredited and in-house programmes, coaching and mentoring arrangements, conferences and material resources, in the context of the delivery of the Strategy. Development and implementation of the Leadership Development Programme, which was shortlisted for a Times Higher Education Leadership and Management Award in 2009. Delivery of this programme to 4 cohorts over the last 5 years, with 55 participants undertaking the programme. Responsible for the management and promotion of a dynamic, high quality service, playing a key role in policy development and building links across the University and other external organisations. Particular responsibility for management and leadership development. Sole responsibility for the development and implementation of a five year Management and Leadership development Strategy, including interventions for all levels of management within the University.

ITV plc is the UK's largest commercial broadcaster and television production company, and isa member of the FTSE 50. My role involved managing the learning and development functionfor ITV plc's sites in London, Southampton and Norwich, as well as joint responsibility formanaging the learning and development function on a company-wide basis.Achievements included: Business partner, providing learning and development solutions, such as: coaching, mentoring, training programmes, job swaps, online learning, etc. Service provided for all managers and staff within ITV plc's Southern sites. Liaison with the HR management team to ensure a joined-up service across the business, sharing intelligence on pertinent business issues. Responsibility for conducting in-depth Training Needs Analysis on an annual basis, and then drawing up the Development budget (approximately £1.1M per annum). Representing ITV externally- participating in and chairing a number of cross-industry groups, working with such organisations as Skillset and Ravensbourne College. Creating a new streamlined Performance Management process, and planning its implementation across ITV plc, liaising with directors, managers and external consultants. Project responsibility, including a development programme for potential high-fliers, and the implementation of online learning across ITV. Personal design and delivery of a range of Management Development and Personal Development programmes. I also designed relevant in-depth bespoke induction programmes as required, and co-ordinated specialist training, such as: training on diversity issues, Camera Directors' Training and the NEBOSH Certificate Health and Safety course. The compilation and submission of an annual report on all training and development and equal opportunities initiatives undertaken by LWT for the Independent Television Commission (latterly OFCOM). Line management responsibility for three staff members.

Managed a team of trainers responsible for developing and implementing a month-long Induction programme for 200+ new employees at a National Call Centre. Responsible for the successful implementation of the company's Performance Management programme, including a 360 degree Appraisal scheme. Seconded onto a project group, which was responsible for implementing a Business Process Redesign strategy. Training delivery on subjects such as Management skills, Customer Service, Interpersonal skills and Performance Management. Regular delivery of a 5 day Induction programme for Radio Rentals and Homeserve staff. Seconded onto a change management project group, and also into the Management Development team, where I ran a series of year-long Management Skills Programmes for Radio Rentals managers. Facilitated and supported staff undertaking NVQ Assessments.