Energetic, passionate, and devoted to delivering exceptional customer experience, cultivating empowered teams, and generating business results.With over 15 years’ experience leading store operations, sales, customer service, and marketing within retail, I have strong success implementing strategic and focused plans that generate client interest, increase brand presence, and exceed business and sales objectives. Inspired to go the extra distance, to make things happen, and to deliver, I live by the belief that “there is no traffic jam on the extra mile” (Zig Ziglar). As a result, I have a strong reputation for establishing impressive customer loyalty, employee engagement, and a culture of excellence. With a never give up, persistent, and goal-driven personality, I am a high-energy, motivated sales leader driven to achieve, exceed, and outperform personal and professional goals.CORE COMPETENCIES• Sales Management and Operations• Customer Satisfaction | Experience• New Store Launch and Growth• Visual Merchandising | Presentations• Client Development | Retention• Event Planning and Management• Solution Sales | Business Development• Sales Strategy | Brand Visibility• Leadership and Training• New Store Launches• Retail Sales LeadershipSALES RESULTS and ACHIEVEMENTS◆ Successfully launched and grown locations to top 1% regionally and top 5 globally.◆ Achieved highest sales placement in specialized categories.◆ Consistently exceed annual sales goals by up to 10.6%.◆ Appointed to assist with the launch of 8 new retail locations, providing coaching and training to leadership and teams.
Listed skills include Retail, Sales, Customer Service, Leadership, and 36 others.