Janet Araque Email & Phone Number

Gather introduced me to HubSpot, and it has quickly become my favorite CRM. I am proud to say that I have played a key role in building our system from the ground up, excelling in Sales Operations and becoming Gather's HubSpot consultant. Collaborating closely with Accounting, Portfolio Management, Marketing, HR, and property manager teams, I've.

• Created and lead robust training program for Sales department
• Manage and distribute daily/weekly patient care consultant virtual work
• Troubleshoot CRM issues daily in order for Sales team to execute their responsibilities effectively
• Monitor and audit proper use of CRM; provide feedback to sales team on how to better use Intercom to their advantage
• Brainstorm and execute new sales in-office and virtual processes with Head of Sales
• Act as technical liaison between development and sales team, by explaining new development work completed to help the sales team work effectively

• Manage stakeholder relationships (marketing, sales, development)
• Provide project updates to stakeholders about strategy, adjustments, and progress on projects pertaining to them
• Facilitate development team relationships for better creativity and improve the overall efficiency and direction of the team
• Manage constant maintenance requests and troubleshooting-related tasks provided by marketing and sales teams to allow proper functioning of website, landing pages, Intercom, and any deployed projects
• Handle testing and approval of troubleshooting and maintenance tasks prior to deployment
• Aid development team in testing and error handling from a user perspective prior to sprint reviews; provide feedback to enhance the final deployable product

Washington D.C. Metro Area

• Serve as the first point of contact for program; promote DEED Program to over 900 electric utility membership through marketing campaigns, webinars, publications, social media posts
• Proficiently use integrative software for: membership database maintenance; grant and scholarship contracts, invoicing and project management; webinars; blast marketing emails; survey creation
• Administer grants and scholarships through bi-annual Board of Directors meetings

Greater Boston Area

• Co-coordinate 6 sessions of University Orientation for over 4,500 incoming students and 3,000 parents by designing room diagrams, maintaining relationships with event managers, and overseeing spaces used for events
• Navigate crisis management of students, families, and staff while ensuring a positive growing experience and outcome
• Train, manage, lead, and assign responsibilities to 49 student advisors and 18 program advisors to cross-functionally collaborate with academic departments, Facilities Management & Planning, and the Dean of Students.

Boston, MA

• Advised prospective and current students on academic logistics. Mentored students on success strategies. Consistently focused on the best curricular solution to suit the individual and their goals, interests, and.
• Implemented College of Engineering communication strategies through phone calls, emails, calendar management, and various social media; analyzed and organized student data

Boston, MA

• Guided 6 groups of 15-20 incoming freshmen through the College of Engineering academic course selection and registration process
• Responsible for building community and creating a sense of belonging for incoming students

Boston, MA

• Assisted professor in Introduction to Engineering Design, in 2 class sections of 40+ of students in their design processes for prototypes
• Used prior mechanical and manufacturing knowledge to help advise students in optimizing their designs

Boston, MA

• Assisted professor in 2 class sections of 35-40 students in execution of project design processes from conceptual design to first prototype
• Applied knowledge of machining and design to guide students in the prototype development process