Conduct investigation, informal resolution, and mediation activities for the Information and Privacy Commissioner Nova Scotia.

Responsible for delivering public and affordable housing, through multiple program streams and the management of 4200 rental units; overseeing a staff of 100+ and a $35M operating budget; implementing a provincial housing strategy to create a built environment and housing services that facilitate positive community development, accountability, and meeting client needs. Key Accomplishments: Developed and successfully executed an innovative project addressing a major operational challenge (bed bug infestations) with significant positive outcomes for clients and operations.  Implemented organization-wide process improvements. Led a team of staff that re-developed service contract tender language for multiple procured services, resulting in improved vendor accountability, clarity of the deliverable expectations, and improved service outcomes. Collaborated in the development of designs for, and assigned priority to, strategic capital investment projects for the renewal of provincial housing assets; completed $15M in building renovations over a three-year period.  Successfully led the organization during crisis situations and represented the organization in media interviews.  Conducted a review of all operational policy resulting in implementation of a stronger policy framework with Sharepoint distribution and learning platform, including updated operational implementation and health and safety policies, and business continuity plans.  Revitalized the Board of Directors by leveraging political stakeholder relationships to fill vacancies; establishing a sub-committee structure and standing reports; and establishing an independent appeal committee and process.

Reporting to the Vice President(Academic), responsible for managing collective agreements for full and part time faculty bargaining units, including administration, interpretation, business process review, and budget forecasting; advising Vice-Presidents, Deans, and Department Chairs on academic administration while participating in labour relations, performance management, collective bargaining, and grievance management. Provided analytical support for faculty and committees reviewing research and teaching for tenure and promotion processes, and University Review Committees. Key Accomplishments: Successfully managed the negotiation of four collective agreements with no labor disruption. Managed the resolution of numerous grievances and achieved prevailing outcomes at arbitration. Managed the development of an electronic part time faculty hiring administration process on a Sharepoint platform. Established and maintained positive relationships with faculty, union executives, and stakeholders, and developed a reputation for sound advising of faculty and senior academic leaders.

Under the supervision of the lead consultant, responsible for leading and producing the consultant’s report Connecting Care and Challenge: Tapping Our Human Potential/Relié le soin et les défis: utiliser notre potentiel humain; conducting literature and best practices research, coordinating 35 internal and public focus groups across New Brunswick (over 700 participants and hundreds of written submissions) in both official languages, completing data analysis and drafting the final report and recommendations.Key Accomplishments: Produced a critically acclaimed comprehensive report on progressing an inclusive education and services system, including recommendations for legislation, policy, programming, and service delivery. Resulted in a commitment from the Government of New Brunswick for implementation of recommendations and investment of $20M (http://www.gnb.ca/cnb/news/edu/2007e0692ed.htm).

Responsible for managing and overseeing critical functions for this non-profit linking research with action for social and environmental justice. Key Accomplishments:  Led the planning and coordination of events, outreach, grant funding program, resource library, and working groups focused on research and advocacy  Designed and implemented by-law improvements and new staff positions