As the Digital Transformation Lead at Southend Victoria PCN, my role encompasses driving digital transformation projects that are instrumental in advancing the organization's healthcare services. This includes implementing various technologies and initiatives such as cloud telephony, digital triage, online signposting, social media engagement, digital wayfinding, promotion of the NHS App, optimizing clinical systems, and utilizing N365.Working in close collaboration with the ICB Digital Transformation team, I contribute to the development and execution of the PCN's digital strategy. This involves procuring and managing digital tools within the primary care setting to facilitate improved patient care and operational efficiency.With a strong background in project management and transformational leadership within the NHS, I bring extensive experience to the role. This enables me to effectively navigate the complexities of healthcare projects and ensure their successful implementation.Central to my responsibilities is supporting the PCN in adopting new technologies and initiatives. By leveraging these advancements, we enhance access to care for patients and enable PCN staff to work more efficiently, ultimately contributing to the sustainability of general practice services.In summary, as the Digital Transformation Lead at Southend Victoria PCN, my focus is on spearheading a range of digital transformation projects aimed at revolutionizing healthcare delivery. By leveraging cutting-edge technologies and facilitating the adoption of new initiatives, we enhance access to care, streamline operations, and support the long-term viability of general practice services.

GP Trainee Co Ordinator / IT Support Administrator - Mobile Working and IT Support - Provide a comprehensive administrative support service including management of IT Assets, procurement activities and support for all projects related to IT, providing professional, consistent and timely IT related advice to staff and users. I am Proficient in using multiple systems including System One, Emis, Medway, ICE and all Microsoft software. Liaising with Helpdesk support for all issues relating to system failure or breakdown including TPP and RA Teams for Smartcard issue's and requests for access for new staff and System one queries.

My main role is to produce a fully comprehensive report outlining the position of every patient that has had a test requested by a cardiologist at the hospital. These include internal and external tests and must be ready for publication every week, this must be completed for the OMDT meetings held and attended by all senior clinicians and heads of departments. I achieve this by coordinating the tests requested by the Cardiologists, confirming that the tests have been requested on ICE and that the patient attends the booked appointment. Making sure that all the tests are reported on and corresponding results are sent to requesting consultant within the given timeframe. Checking that all patients and GP's receive their result letter and ensuring that this is all completed within the 18 week pathway.This also can highlight all requested tests that have not been booked, all tests that have not been reported on and all patients that have not had an outcome letter. This also includes all external tests requested and confirms to the management team exactly where these requests are in the process. This can safeguard patient flow throughout the Heart and Chest department ensuring that delays are reduced and making sure that patient's receive the right care at the right time. This is proven to have a significant beneficial effect on the quality of care patients receive. In turn, it has improved patient outcomes and reduced the cost of care.