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Information and Analytics Manager who strives to win through continuous improvement. My primary functional area is customer care but I also have a great deal of experience in supply chain and master data management. I’ve built strong relationships with key contacts to determine what is needed to drive growth and reduce operating costs. I am also a skilled Project Manager with an uncanny ability to delivery projects on time and within or under budget. From a business perspective, my projects are geared towards a global user base. I most recently led the integration of point of sale data from across the globe with internal data for better insight into sales trends and forecast accuracy.
Reputable Resources Llc - Independent Contractor
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OwnerReputable Resources Llc - Independent Contractor Mar 2017 - PresentSuffern, NyProvide contracting services that include (but not limited to) project management, functional analyst, application support, system integration, master data management and reporting. o Large scale system integration / migration projects. o Ability to manage multiple projects/tasks simultaneously and deliver in scope and on-budget. Proactively communicate with stakeholders when changes might add value or when deliverables may miss target goals.o Plan, execute and track all aspects of project management (project plans, risks & issues, scope, resources, status reports, budgets) throughout project life-cycle. o Manage user acceptance testing, develop consolidated user test plans, executing test plans and obtain appropriate sign off from user managers.o Profile data to develop effective reports that include dashboards and drill downs for performance analysis.
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Business Analyst, Independent ContractorAdrenaline Technologies Llc Jan 2017 - PresentAlpharetta, GaProvide contracting services fulfilling multiple project requests for a large Media cable television provider. • Coordinate the implementation of the company’s road-map and project plan. Track project progress using Microsoft project plan. • Support various applications – Contact Manager, Agent Dashboard, Sales Tracker, Troubleshooter, Outages, Ticketing, BI Reporting. o Act as a liaison between IT teams and businesso Develop detailed requirements documents. Work with IT to determine hours of effort for work order approval. o Design future state by constructing workflow charts and diagrams using Balsamiq mock-ups and Visio.o Create testing scenarios and support UAT testing and issues.• Notable Projects: o Award-winning artificial intelligence learning machine where customers interact with a virtual assistant via SMS text. Worked with the business & IT on the intent tree for virtual recognition of customers request. o Major upgrade to care agents’ dashboards user interface. o Reduce unplanned revenue loss by implementing a credit request process with business validation rules to prevent unnecessary credit adjustments. o New ticket types for structured processes, i.e., 90-day money back guarantee, serviceability issue, drop bury, home controller and credit adjustments. o Created a business intelligence framework for ad-hoc reporting capability.
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Project Manager & Cd Specialist For External DataUnilever (Global) 2010 - Oct 2016800 Sylvan Ave. Englewood Cliffs, Nj 07632Information & Analytics Manager supporting Customer Development by systematically transforming big data into logical meanings for data evaluation. • Manage the retailer point of sale expansion program. Work with 3rd party vendors to bring retailer data into enterprise warehouse for analytical reporting. Data insights are expected to increase sales for these retailers by .25-1%. • Developed the business case that secured funding of 2.6M euros to support 2016 project deliveries. • Leading a pilot project using Informatica data management software to enrich external data through data profiling and business logic. • Lead analyst to integrate external data with internal data for reporting. • Functional lead in support of developing a user interface for data exception management. • Developed the business case to support funding of 650k euros for additional capacity to improve report performance and increase user adoption. • Led the effort to migrate European, Asian and Latin American users from 3rd party application to Unilever Tableau. Net savings are 800k euros. • Effectively manage project budget by fully utilizing resources, in-sourcing resources and managing scope creep. -
Master Data Management & Enterprise ReportingUnilever (North America) 2006 - 2010800 Sylvan Ave. Englewood Cliffs, Nj 07432
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It Business Engagement Manager - Sap Order To Cash And Supply ChainUnilever (North America) 2002 - 2005800 Sylvan Avenue, Englewood Cliffs, Nj 07632
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Sap Order To Cash LeadChr Hansen 1999 - 2001Mahwah, Nj 07430
Janet Cimorelli Skills
Janet Cimorelli Education Details
Frequently Asked Questions about Janet Cimorelli
What company does Janet Cimorelli work for?
Janet Cimorelli works for Reputable Resources Llc - Independent Contractor
What is Janet Cimorelli's role at the current company?
Janet Cimorelli's current role is Functional Analyst / Process Improvements.
What is Janet Cimorelli's email address?
Janet Cimorelli's email address is ny****@****ine.net
What is Janet Cimorelli's direct phone number?
Janet Cimorelli's direct phone number is +4420782*****
What schools did Janet Cimorelli attend?
Janet Cimorelli attended University Of Lynchburg.
What skills is Janet Cimorelli known for?
Janet Cimorelli has skills like Erp, Sap, Process Improvement, Business Analysis, Master Data Management, Business Intelligence, Project Management, Change Management, Business Process Improvement, Cross Functional Team Leadership, Strategic Planning, Negotiation.
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