My duties include liaising between the administration and medical teams to ensure that the patient's recordsare updated, amended, stored and retrieved correctly as required. I am also responsible for ensuring that theconsultants have the correct patient information for their appointments. My duties also include preparing theconsulting rooms with the necessary equipment and assisting consultants with procedures as required. I havebeen trained to perform HyCoSy's, ultrasound… Show more My duties include liaising between the administration and medical teams to ensure that the patient's recordsare updated, amended, stored and retrieved correctly as required. I am also responsible for ensuring that theconsultants have the correct patient information for their appointments. My duties also include preparing theconsulting rooms with the necessary equipment and assisting consultants with procedures as required. I havebeen trained to perform HyCoSy's, ultrasound scans, Outpatient Hysteroscopy's. I am a trained Phlebotomist..I also have a lot of patient interaction, meeting and greeting clients on arrival at the clinic, answering theirqueries, both in person and on the telephone and ensuring that they feel comfortable and cared for during theirtime with WHP.I have over the years acquired extensive fertility/HFEA knowledge. Show less

My main responsibilities included being the first point of contact for all new enquires. Conducting all new formal and informal visits for prospective patients,providing all relevant information. Ensuring all prospective patient’s are then followed up. Arranging all pre donations testing as requested by the consultant highlighting any issues that may be of concern .Booking donation appointments as required ensuring all relevant HFEA consents are completed/signed.

was responsible for the effective and efficient running of the department and the clinics, ensuring that therewas adequate staffing for the unit. I was responsible for providing support to the Senior Nurse Managerpreparing documents, presentations and project work as required. I acted as the key point of contact betweenthe patients and the clinic ensuring that the appropriate actions were taken following consultant and doctorsrecommendations. I also dealt with the patients and… Show more was responsible for the effective and efficient running of the department and the clinics, ensuring that therewas adequate staffing for the unit. I was responsible for providing support to the Senior Nurse Managerpreparing documents, presentations and project work as required. I acted as the key point of contact betweenthe patients and the clinic ensuring that the appropriate actions were taken following consultant and doctorsrecommendations. I also dealt with the patients and any complaints that arose related to their treatment.I was also responsible for ensuring that government targets were met and that government policies wereimplemented in an efficient and effective fashion. To achieve this I chaired regular weekly meetings to reviewworkload and identify issues which may have arisen. I also conducted regular reviews of the service deliveryby the administration and clerical staff ensuring that they meet the service requirements. I also had to ensurethat the department was meeting the Trusts Human Resources policies and management framework includingrecruitment, staff training and development, equal opportunities and health and safety policies. Show less