• Coordinated, marketed, and executed up to 12 training events monthly, serving as the liaison between clients, trainers, and facilities to ensure smooth operations, troubleshoot challenges, and deliver consistently positive client feedback.• Proactively identified new market opportunities, conducted thorough lead research, and cultivated strong relationships with prospective and repeat clients, including government agencies, educators, and nonprofit organizations.• Achieved and exceeded commission goals by developing strategic client and alumni relationships, driving growth through a combination of cold calling, targeted outreach, and customized email campaigns.• Utilized Google Analytics and Interspire email marketing metrics to optimize marketing strategies, leading to sustained business growth by refining outreach and targeting efforts.• Conducted market analysis to identify optimal timing for booking events and developed strategic partnerships with key organizations to enhance event execution.

• Developed and executed customized event experiences by analyzing exhibitor orders for upselling opportunities, collaborating with culinary teams on tailored menu options, negotiating with vendors to deliver a seamless, one-stop customer experience.• Managed a high volume of Banquet Event Orders (BEOs), contract management, insurance compliance, and secured payments in adherence to operational standards.• Partnered with building representatives, operational staff, and external vendors, ensuring professional execution of intimate and large-scale catering events. • Worked closely with the sales team to develop accurate sales forecasts, consistently surpassing sales targets while identifying key opportunities for revenue growth.

• Supported a team of six, implemented process improvements that enhanced efficiency, contributing to a promotion to Catering Sales Manager.

Generated business during soft booking dates through casino promotionsMarketing to customer database through cold calls and mailers