Janet Eubanks Email & Phone Number

Georgia, United States

Georgia, United States

Georgia, United States

Protect and serve

Maryland

keeping the the public safe

Baltimore, Maryland Area

Open and maintain customer accounts by recording account informationResolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionMaintain financial accounts by processing customer adjustmentsRecommend potential products or services to management by collecting customer information and analyzing customer needsPrepare product or service reports by collecting and analyzing customer informationContribute to team effort by accomplishing related results as neededManage large amounts of incoming callsSystems, Applications and Products (SAP) Right Now Technology (RNT)

Sykesville, Md

Prepares asset, liability, and capital account entries by compiling and analyzing account information.Documents financial transactions by entering account information.Recommends financial actions by analyzing accounting options.Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.Substantiates financial transactions by auditing documents.Maintains accounting controls by preparing and recommending policies and procedures.Guides accounting clerical staff by coordinating activities and answering questions.Reconciles financial discrepancies by collecting and analyzing account information.Secures financial information by completing data base backups.

Delivers outstanding customer service to walk-in customers and telephone inquiriesContinuously practices good listening skills with customers, UPS Store team members, and leadershipTakes ownership of the customer's shipping needs and offers viable solutionsTakes action to learn all product and service offerings, alternative solutions, and industry trendsOperates all equipment, software, and devices in an expert fashion and is willing to teach othersMaintains a clean and safe working environmentEmpathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experienceManages the logistics of small to medium projects, follows through to completion, and updates all parties as neededMay open and/or close the store and perform end-of-day accounting, etc.Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contentsProduces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites

Greater Atlanta Area

Finger Printing, Case Investigations, Organize all Evidence, Evidence Collection, Mock Crime Scene Investigation, and Report writing.

Ensure proper organization of the storeRespond to customer complaints and questionsContribute to the customer service experienceEducate and enlighten customers on product prices and detailsAddress challenges according to policies of WalmartHandle issues of return, exchange, and refundTreat customers with courtesyHelp customers with locating itemsAdhere to safety procedures in ensuring the security and safety of customers within the storeEnsure total satisfaction of customers during their shopping experienceEnsure neatness of the store at all timesRespond professionally to compliments and complaints from customersEnsure displaced merchandise are returned to their positions on the shelfMaintain a balance cash drawerActivate phone cards and gift cardsHandle request for money ordersRespond to phone, emails, and post from customers

Worked in the uniform division doing ride-a-longs with Veteran officers.Assisted in the Criminal Investigation Dept. conducting follow ups, interviews with suspects, assist with arrests, and present in court.Special Victims Unit – Conducted interviews and follow-ups with victims.

Bachelor Of Science (Bs), Criminal Justice/Police Science

Certification, Certified Nursing Assistant

Associate Of Arts And Sciences - Aas, Registered Nursing/Registered Nurse

traditional nursing

Associate'S Degree, Registered Nursing/Registered Nurse