Experienced Account Manager with a demonstrated history of working in the telecommunications industry. Skilled in Negotiation. Motivated sales account manager with 19years of experience in the telecoms and 5 year in ITIndustry. Adept at maximising revenue and profits by growing customers and established accounts with a personalised and diligent manner. Persuasive communicator and multitasker with proven result and relationship building abilities. Skills 19years experience in sales.Customer focussed.Self- driven and disciplined.Excellent communication and IT skills.Target Driven.Strong team player but also able to work on own initiative. Experience Online Systems Ltd May 2005 to September 2019 Sales Account Manager Generating new sales opportunities using a variety of techniques such as networking, telesales and self-generated appointments.Building lasting relationships with customers providing the right solution using a portfolio of products which included, Telephone Systems, Mobile Phones, Data Connectivity, Lines and Calls and Maintenance.Consistently met personal targets. Key TasksDevelop new business through targeted cold calling e.g. internet trawling and networking, as well as hosting industry trade shows and dropping into prospective businesses.Grow existing accounts, through building client relationships and trust, by identifying and advising on the solutions available to meet their needs.Dealing with all customer related telephone & E-mail traffic as well as site visits to new & existing accounts.Ensure customer retention by quickly resolving customer queries.