Janet Freitas Email and Phone Number

ProcessingReceive specimens from healthcare professionals, store specimens properly, track specimens by entering patient and test information, and produce lab documentation for medical records.Deliver specimens to the appropriate lab departments; pack up deliveries for off-site departments. Manage phone line system, answering questions and directing callers to appropriate personnel. Mentor and train new processing employees to ensure proper procedures are followed.Support hospital personnel in entering lab requests; support patients in retrieving lab results.Administrative Associate – A3 Medical/Surgical FloorGreet patient families and answer questions about the patient’s admission process.Answered telephone calls about patients, as well as healthcare professional requests.Retrieved records and files from previous patient admissions to support healthcare team.Entered patient orders into the computer system, ensuring timely and accurate information.Managed patient discharges, updating patient information.

Maintained Master Schedule/List in order to compile and track of documents across programs.Coordinated the distribution and review of study related materials.Summarized activities succinctly and completely for bi-weekly updates across programs. Tracked the PPD vaccination schedule; acted as the area administrator for vacation requests.Established employee training files to ensure orientation processes were followed.Updated the contracts manager database and uploaded PDF images of each contract.