A loan processor is responsible for tasks critical to collecting payments from customers. This work is primarily accomplished by data entry and adjustments to settings on the Nortridge loan servicing system. A loan processor takes the output from collections and customer service interactions and adjusts the system so that payments are collected as expected. The loan processor is responsible for boarding new loans onto the Nortridge servicing system and ensuring legal documents are executed with the customer. In addition, the loan processor may participate in special projects such as improvements and testing to procedures and systems. Loan processor also performs audits, helps resolve customer disputes and files paperwork in conjunction with bankruptcy filings by customers.