Janet Gregory Email & Phone Number

United Kingdom

Healthcare Sciene - Decontamination Unit supervisor

Earlestown

• Responsible for a multi million peak performing store.• Responsible for the training and development of internal and external management teams, for succession and expansion of the business.• Full accountability for profit, and cost to serve.• Regional champion for various projects.• Company store winner for store presentation standards.• Improved store profitability through successful product placement, promotional activity and visual merchandising standards. • Fully trained in visual merchandising principles and techniques.• High achiever on team member engagement culture.• Regional responsibility for key projects into retail.• Key player for retail escalation of issues into head office departments.• Utilised throughout the region for conducting disciplinary hearing • I am an ambassador for exceptional customer service and drive my team to achieve great results and deliver exceptional customer service everyday.• Training branch responsibility for training and developing store managers and assistant managers for the succession and expansion of the company.• I have a strong but supportive leadership style, which I use to improve my store and regional performance whilst having the ability to performance manage when required.• Key manager on region for coaching and developing peers in strategic areas.• Provided leadership and management for up to 100 members of staff, motivating them towards achievement of optimum sales and customer service delivery• Recruited and developed an exceptional customer service team, providing all corporate and local training and development

Various Locations

• Assisted in the successful opening of the Rhyl and Market Drayton stores.• Customer service ambassador for the new store. • Accountable for all team member training and development.

Liverpool, United Kingdom

• Responsible for a multi million annual turnover store. • Full accountability for profit, and cost to serve.• High achiever on team member engagement culture.• Regional responsibility for key projects into retail.• Utilised throughout the region for conducting disciplinary hearing • Recruited and developed an exceptional customer service team, providing all corporate and local training and development

St Helens

• Accountable for store presentation, and service standards.• Responsible for all retail law and Health & safety training.• Customer service standards.• Team member scheduling.

Widnes

• Accountable for store presentation, and service standards.• Responsible for all retail law and Health & safety training.• Customer service standards.• Team member scheduling.

Various

• Stock Supervisor• Department Manager• Head Cashier with full responsibility for all cash procedures• Section Leader, full responsibility for a key part of the store.• Duty Manager, responsible for all customer-facing activities