Janet Greim Email & Phone Number

Philadelphia, Pennsylvania, United States

Responsible for the management of global medical information activities within the oncology portfolio. Ensure medical accuracy for global promotional and medical materials in addition to maintaining and delivering quality written responses to medical information inquiries. Work in collaborration with various teams and stakeholders for the delivery of medically accurate and clinically impactful responses.

Fort Washington, Pa And Wilmington, De

• Integrated scientific knowledge and Commercial expertise to provide strategic scientific consults on promotional materials for content and accuracy. • Contributed to the development, review, and maintenance of Medical Affairs materials, Managed Markets documents, and submissions to external Drug Information Resources and Evidence-Based Practice Centers.• Delivered field-based product /device education to address administration issues. Following training, administration error reports decreased and trainer administration confidence increased.• Prioritized and maintained a comprehensive standard response letter database based on insights, trends and product lifecycle.• Created a Medical Information Verbalization Practices Process for training on new information or significant data changes. This process was incorporated into a department wide yearly objective and adopted as a best practice.• Developed and implemented a training plan for the transition of external/vendor call center activities to in-house staffing. Resulted in a significant savings and ensured newly hired agents were certified on product knowledge and compliant with internal processes/guidelines, and systems within an expedited time frame. • Responded to, managed, and trained others on medical inquiries and engagement in appropriate and balanced scientific information exchanges with healthcare providers and consumers via multiple channels to support the appropriate use of products.• Acted as an escalation point for complex product/medical inquiries. Performed medical writing/literature evaluation functions.• Received 2 Medical Affairs Achievement Awards for recognition of the Diabetes Team contributions and multiple individual contribution awards.

Wilmington, Delaware

• Created, implemented, and delivered the Medical Information Risk Evaluation and Mitigation Strategy obligation for a first in class specialty oncology product. This enabled the company to successfully fulfill the appropriate safety measures to educate prescribers about the risks and appropriate monitoring and management of patients. • Provided critical product/disease state training and certified Medical Science Liaisons to bridge a gap in territory expansion. Enabled the earlier entrance into the field to support activities with key opinion leaders and act as mentors for others new to the company.• Provided virtual coverage of vacant Medical Science Liaison territories. This supported continual territory coverage to avert gaps and to ensure active contact with healthcare professionals.• Performed call monitoring and coaching for internal employees and vendor call centers.• Provided literature search/evaluation and standard response letter writing training. • Department liaison for Patient Safety, Quality Assurance and Compliance. Provided internal and vendor training and collaborated with Compliance to resolve discrepancies.• Organized scientific booth planning and staffing for various congresses. Collaborated with leadership and colleagues within Medical Affairs to identify key activities, actions and timelines for pre- and post-congress activities. Ensured the timely of delivery of actionable insights and/or real-time insights provided at congress de-brief sessions. • Recipient of multiple AstraZeneca Above & Beyond Awards for product launch, Medical Science Liaison training/coverage, and a new computer system launch, the Medical Affairs Customer Excellence Award, and the Medical Affairs/Strategic Development High Impact Award for contributions to the Open Payments Process.

Wilmington, Delaware

• Developed and sustained integral partnerships with Brand Team members for focus on the delivery of brand initiatives, programs, and promotional materials. • Consult on strategic resource allocation, processes, and informational exchanges to ensure optimal call center utilization for short and long term planning and preparedness enabling the successful delivery of brand programs.• Provided operational excellence and developed outstanding customer engagement by continually driving the Voice of the Customer within the organization. Received the AstraZeneca Commercial Excellence Award in response to the management and provision of innovative solutions to address consumer concerns on packaging changes.

• Maintained and provided up-to-date knowledge of product, medical, disease and industry information and provided world-class customer service and immediate resolution of inquiries.• Identified, analyzed, and reported trends in medical and scientific insight, which provided invaluable data to internal stakeholders allowing them to identify or address areas of opportunity and measure impact of new messaging.• Provided value added services to support brand strategic initiatives. Programs included clinical trial enrollment support and outbound call lifecycle management program.• Acted as a user consultant participating in all developmental aspects of a department wide new computer system, including construction, requirements and upgrades of the new system and applications.

Bachelor Of Science (Bs), Pharmacy

Bachelor Of Science (B.Sc.), Marketing

Master Of Business Administration (Mba), Pharmaceutical Marketing

Doctor Of Pharmacy (Pharmd)