Janet Jeter Email & Phone Number

South Carolina, United States

Developed and managed Business Continuity Program to ISO 22301 standard for Business Process Services (BPS) unit across 11 global BPS sites and 34 clients; Coordinated BPS Disaster Recovery planning and testing; Planned and conducted Steering Committee Meetings; Developed, documented and maintained plan documentation, training programs, response strategies.

Collaborated and partnered with other business development professionals to document solution strategies and plans; Proactively researched, analyzed, disseminated and maintained market intelligence to articulate trends and requirements for future BPS needs, portfolios development, and competitive positioning; Designed, developed and managed executive.

Assisted sales in qualifying and closing large outsourcing pursuits valued at $200M+ total contract value; Served as subject matter expert for insurance BPS providing support and specialized input to opportunity pursuits and requests for proposals (RFPs) to craft client solution and guide the development of costing and bid management; Coordinated all.

Specialized in Business Process Outsourcing, Applications Outsourcing and Infrastructure Outsourcing pursuits; Performed all activities related to presales support – coordination with research and analyst firms, competitive analysis, coordination and development of proposals, presentations and white papers, creation of win themes and support content.

Worked as part of the team to establish the BPO brand; Coordinated and developed presentations, proposals and product demonstrations for both the BPO offerings and the GIS automobile information services; Served as assigned risk automobile program manager and contract renewal coordinator; Coordinated participation in all national and regional industry.