Janet K. Devlin Email & Phone Number

Customer success executive leader with over 3 decades of experience in the healthcare industry specializing in software solutions for life sciences and provider/health plan markets. Strong leadership skillset and demonstrated expertise in healthcare technology, market trends, workflows and best practices. Exceptional customer success super-power with a keen sense in driving strategies and execution of customer retention, satisfaction, and expansion. Leveraging my unique skill set of provider and health plan client success, operations, and sales to establish and maintain trusted relationships with C-suite executives, senior leaders, and stakeholders across the healthcare ecosystem. Proven track record of exceeding organizational goals, resolving customer issues, and identifying opportunities for up-selling and cross-selling of products. Strong consulting focus with exceptional communication, presentation, and collaboration skills. I am passionate about delivering solutions that solve operational inefficiencies and improve clinical, financial, and regulatory outcomes within my portfolio. Exceptional relationship building both external and internal.