Janet Kessler, Pmp Email & Phone Number

I am a certified Project Management Professional (PMP) with technical knowledge and expertise in telecommunications. I enjoy data analysis and I pay attention to details. I collaborate extremely well across various workgroups to meet the team’s deliverables. I am a highly organized self-starter that proactively takes initiative with minimal to no supervision. I take ownership of my responsibilities, handle challenging tasks, and solve complex problems to drive for success. I will keep your projects on track by using my excellent interpersonal skills to build strong working relationships and hold people accountable for their deliverables. Through my effective decision making, active listening, and strong leadership, I will delight your customers. They will appreciate my excellent customer communication and time management skills. I am a reliable, trustworthy, and valued team member that takes pride in my work. I enjoy a sense of accomplishment. I bring vast knowledge and project management experience to the team along with high integrity, honesty, and a deep sense of caring for the success of the team and the company.When I am away from work, I enjoy SCUBA diving and am a Dive Master. I also love spending time at the lake or beach, camping, off-road wheeling, sewing, reading, and exercising.

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  Sr. Project Manager

  At&T

  Oct 2009 - Aug 2024 - Austin, Texas Area

  Routinely used the project management processing groups of initiating, planning, executing, controlling, and closing to implement telecommunications services.Implementation• Migrated 2 million switched Long Distance assets to a new contract. Managed both automated and manual processes and developed new and creative ways to reduce errors and rework by about 20% which resulted in achieving timelines and increased customer satisfaction.• Managed CALNET (State of California)… Show more Routinely used the project management processing groups of initiating, planning, executing, controlling, and closing to implement telecommunications services.Implementation• Migrated 2 million switched Long Distance assets to a new contract. Managed both automated and manual processes and developed new and creative ways to reduce errors and rework by about 20% which resulted in achieving timelines and increased customer satisfaction.• Managed CALNET (State of California) projects worth $300M annually. Services included private line data, VPN, Switched and Dedicated Ethernet, Internet (ADI/Broadband), IP Flex, MACDs and Porting. • Tapped as Project Team Lead for HP Inc’s global WiFi and Software-Defined Networking/Network Function Virtualization implementation total contract value $140M across 153 global locations. Managed a team of 5 Regional Project Managers located in the U.S. and India.• Managed projects globally for Arcadis. Took a project that was in red jeopardy, turned it around, and received a Letter of Commendation from a delighted customer. • Managed projects globally for Shell Oil worth $4M annually.Initiative• Developed and maintained a Playbook containing detailed step by step instructions on how to migrate services. The Playbook incorporated Lessons Learned, thus shortening future ramp-up time by 1/3.• Assembled a team of leaders comprised of Architect & Service Delivery, Engineering, Firewall, and Maintenance and worked out a solution to support HP Inc’s request for high-level treatment at 18 of their financial, call center, and large business sites.Billing• Tracked down and corrected the root cause of billing anomalies. Coordinated efforts between ordering, billing, and collections to resolve the issues resulting in increased customer satisfaction.• Analyzed $6M in billing disputes and justified 82% of the charges thus saving the company $4.9M• Reconciled a billing issue, saving the company $120K/year. Show less

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  Texas A&M University

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