 Answering phone calls in a professional manner Providing excellent customer service to clients and potential clients. Respond to clients’ questions and complaints in a timely manner/resolve issues to satisfaction of customer based on company policy. Accurately responding to clients queries and assists them with products information via phone or social media. Assisting customers with their billing and payments procedures. Analyze, collect and store data in electronic formats, by following specific company protocols for data management. Provide analysis of data and apply analytic procedures to support planning and processes. Handle data in usual formats and convert data into usable forms. Conduct document reviews and analyze collected data to ensure accuracy and completeness.

 Maintained excellent customer service to resolve conflicts and to satisfy customer's requests. Performed duties which combined preparing and serving food and non-alcoholic beverages. Requested customer orders and depressed keys or multi counting machine to record orders and compute bill. In charge of cash handling by receiving payments and making change. Operated electronic scanners and cash registers.