Janet Koech Email and Phone Number

Identified new products and established durable relationships with key stakeholders.Achieved revenue growth through upselling and pipeline management.Ensured timely and accurate reporting for sales orders and customer interactions.Implemented monitoring systems for sales and client service teams' performance.

•Developed strategic plans for relationship penetration and implementation.Proactively managed relationship performance and tracked progress.Provided thought leadership and insights from customer engagements.Ensured timely reporting and adherence to CRM systems for customer orders.

• Retains accounts through the development of strong relationships with key decision makers. • Creates and supports client retention strategies for the existing customer base and for new customers.• Up sale and cross sale array of products Public Sector, NGO and SME• Maintains contact with clients by giving them regular updates and appraisals. • Maintains strong knowledge and understanding of clients’ brand and products. • Addresses clients concerns and ensure the resolution of issues in timely manner. • Management of clients on day to day basis and giving feedback to management.• Management of Credit control and clients contracts