An experienced leader with a wealth of transferable skills, developed during over 20 years working in call centre roles. A proven track record in change management, stakeholder management, supplier management and leading teams to deliver business intelligence solutions which make a material difference to business results. A successful track record in leading large projects and change across data and system solutions to deliver accurate business information, enabling customers to manage their operations.A collaborative leader with a strong ability to build effective working relationships across all levels of a business, who can successfully plan and manage multiple projects whilst prioritising conflicting demands. An inspirational and value driven leader who can engage and motivate people through excellent communication, coaching and influencing skills to deliver results. I’m looking forward to a fresh challenge!