Responsible for the day to day sales administration of a busy Estate Agency: providing secretarial support as required, writing up house description details, ordering boards, floor plans, EPC's, and printed data. Updating the company database and website, devising and maintaining a sales comparables system, dealing with clients and arranging viewings.

HITF organise an annual trade show, “Christmas & Gift”, which is a dedicated 4 dayChristmas event held in Harrogate, North Yorkshire. The company has an annual turnover ofjust over *1,000,000. The exhibition has become more specialised over the years and nowhas around 100 exhibiting companies and 4,000 visitors from the UK, Europe and abroad. Key responsibilities include:- Responsibility for every aspect of the day to day management of this annual tradeevent which is held in January. Supervising one assistant on a day to day basis, andapprox. 30 temporary staff on-site during the exhibition. Responsibility for theproduction of the show guide and exhibitor manuals for the event. Company Secretarialduties.- Obtaining quotes from, and appointing contractors for shell scheme stand erection,graphics, carpets, traffic control, security, health & safety, receptionists,registration, cleaning, floral displays, first aid, road signs etc. and negotiating rateswith the venue and hotels that are used for exhibition space. Responsible for the sale ofthe stands.- Attending Marketing, Advertising and PR meetings. Ensuring that budgets are adheredto and that deadlines are met. Attending Board Meetings and taking minutes. Day to daybook-keeping using Sage accounting system. Key Achievements- Reduction in overall operational costs of the show- Supervision of office move to smaller premises- Instigating the completion of necessary show guide forms on-line, through ourinteractive website, thus facilitating a reduction in office staff

HITF organise an annual trade show, “Christmas & Gift”, which is a dedicated 4 day Christmas event held in Harrogate, North Yorkshire. The company has an annual turnover of just over *1,000,000. The exhibition has become more specialised over the years and now has around 100 exhibiting companies and 4,000 visitors from the UK, Europe and abroad. Key responsibilities include: - Responsibility for every aspect of the day to day management of this annual trade event which is held in January. Supervising one assistant on a day to day basis, and approx. 30 temporary staff on-site during the exhibition. Responsibility for the production of the show guide and exhibitor manuals for the event. Company Secretarial duties. - Obtaining quotes from, and appointing contractors for shell scheme stand erection, graphics, carpets, traffic control, security, health & safety, receptionists, registration, cleaning, floral displays, first aid, road signs etc. and negotiating rates with the venue and hotels that are used for exhibition space. Responsible for the sale of the stands. - Attending Marketing, Advertising and PR meetings. Ensuring that budgets are adhered to and that deadlines are met. Attending Board Meetings and taking minutes. Day to day book-keeping using Sage accounting system. Key Achievements - Reduction in overall operational costs of the show - Supervision of office move to smaller premises - Instigating the completion of necessary show guide forms on-line, through our interactive website, thus facilitating a reduction in office staff

Personal Assistant to the Organiser/Company Secretary. Over a period of time this roleevolved, to become an Exhibition Administrator/ Managerial post. Key responsibilities Include:- Due to very small staff the position extremely varied. Day to day management of busyoffice, dealing with exhibitors, visitors and contractors, allocation of stands, amendingtechnical drawings, maintaining the various databases, negotiating contracts andimplementing change. Managing the company accounts - both manually and on the Sagecomputer accounting package. Involvement with the preparation of the exhibitors manual,fair catalogue, marketing hotlines etc. Attending various meetings and working groups,arranging travel and accommodation as necessary for 12 Company Directors. Providingsecretarial services (minutes, agendas etc.) for Board Meetings and A.G.M. Key Achievements:- Re-writing of the exhibitor manual- Introduction of computerised registration - Meeting deadlines for the preparation of articles, catalogues etc. for publication- Re-organisation of the office filing systemEarlier Career

Key responsibilities include:* Day to day management of the office and supervision of 5 other members of staff.Maintaining a good secretarial service to the Consultant and junior doctors andprioritising the workload of the secretaries. Maintenance of effective communicationbetween the consultant and other members of the medical fraternity. Managing theConsultant's diary and arranging meetings. Key Achievements: - Introduction of disciplined approach to assist world renowned cardiologist in themanagement of his NHS, private academic and advisory responsibilities. - Typing lectures and preparing slides for same. Preparation of manuscripts.- Handling urgent/sensitive/confidential cases involving patients and their relatives ina professional and reassuring manner on a daily basis.- Co-ordination of activities and information to ensure effective patient service toachieve Patients Charter standards.- Re-organisation and creation of new filing system.

Responsible for the day to day running of the Dental Department, includingsecretarial support to the surgeon and his team, running of waiting lists, arranginghospital admissions and dealing with all telephone enquiries. Key Achievements: - Survey of local dentists to gain information on referral patterns within the area. Plotting of information obtained in graph form and on area map for use by the Consultantand the NHS purchaser for NW Surrey.- Initiated the computerisation of the waiting list

PA to Consultant Cardiologist 1993-1994Medical Secretary to Consultant Oral Surgeon 1991-1993PA to Chief Executive 1979-1983Medical Secretary to Consultant Chest Physicians 1974-1979

Responsible for providing secretarial support to the Chief Executive and hissubordinates, the supervision of 2 other secretaries, handling press enquiries, arrangingmeetings, taking minutes and reception duties, Key Achievements:- Supervised the re-location of the Chief Executive's Office between sites- Establishment of a new filing system - Maintained and developed the complaints and litigation procedure including reportpreparation

Secretary to the Consultant Chest Physicians. Reception of patients at clinics,taking medical shorthand and typing up reports and letters to referring GP's. Requestingcase notes from the main hospital for clinics. Receiving samples from patients forpathology.