Janet Needham Email & Phone Number

Fort Myers, Fl, Us

Engaged as an Associate Director, Agile Consultant to introduce and/or advance Business Agility by integrating agile practices and techniques into large organizations at both the team and enterprise levels. Key accomplishments include:> Program Agility Coach to a 65 MM application modernization program at a state-run corrections facility, transforming waterfall development into agile delivery pods.> Coached leadership and RTE to launch an Agile Release Train at a global logistics company, standardizing an Agile model across 11 delivery teams. Customized training programs and implemented Communities of Practice to share knowledge and strategies.> Team Coach for 2 delivery teams at a major utility company in California, enhancing productivity and ROI by fostering trust, inclusivity, leveraging metrics to measure performance and efficiency as well as providing comprehensive training and coaching not only at the team level but throughout the agile community within.> Represented Launch by NTT DATA at the 2024 SAFe Summit, managing the NTT DATA booth and networking to build relationships and generate future business.

Hanover, Md, Us

Spearheaded a SAFe Agile transformation pilot program as the inaugural Scrum Master within a large MLM organization for Mobile App Development, delivering an upgraded e-commerce experience including QR codes and enhanced checkout.Key accomplishments include:> Provided agile coaching to the entire development team (PO, Dev, UI/UX, QA, BA) on sprint organization, user story writing, and backlog development, while also consulting on release schedules to increase app release frequency from bi-monthly to bi-weekly.> Educated executives and teams on SAFe Agile, fostering a culture of continuous improvement, and coordinated agile training, workshops, and maturity assessments to identify and address areas for improvement.> Coordinated all Agile activities and created a bi-weekly release schedule for the launch of a new mobile application that delivered an enhanced experience in ecommerce, registration and dashboard/KPIs in North America to a pilot audience of over 400,000 users. Within only two weeks of launch the app had received 25,000+ downloads, over $1M in sales and 700+ 5-star reviews.> Reduced customer feedback response time from weeks to 48 hours by implementing a workflow with ServiceNow tracking and setting response timelines in a Service Level Agreement for the mobile application team.

Clinton Township, Mi, Us

> Introduced the ‘Internationalization Program’ to Business Unit Leaders, demonstrating a vision to standardize three languages, units of measure, and web page designs across over seventy-five internal web applications.> Guided and coached team members through the transition from Waterfall to Agile Methodologies, serving as Product Owner when needed to prioritize backlog items and ensure stakeholder acceptance.> Collaborated with stakeholders to ensure clarity and alignment on deliverables using PowerPoint, roadmaps, code, and UI/UX designs/wireframes, while assisting in redefining product strategy and roadmap based on consistant feedback.> Maintained the program roadmap, budget reporting, and provided weekly updates to the Program Manager and Executive Teams, while managing external vendor relationships for language translation and conducting contractual reviews on SLAs and SOWs.

Toronto, Ontario, Ca

> Collaborated with the Innovation Digital Experience Team to launch a pilot website, empowering users to experiment with financial recommendations using a robo-advisor, positioning the company at the forefront of insurtech innovation and driving market share growth.> Adopted Agile Methodologies early, scaling them across the organization during its transformation from waterfall to agile methodologies.> Worked with Product Owners, Business Analysts, and stakeholders to define product requirements and write user stories, while providing requirements to UI/UX designers on design, copy, and user experience.> Developed project plans and artifacts using Agile Methodology in JIRA, Confluence, and MS Project, overseeing the entire Test Strategy and mentoring the existing Test Lead

Toronto, Ontario, Ca

> IT Business Analyst and IT Test Manager for the first and largest, multi-million dollar Credit Card loyalty programs in Canada where TD Canada Trust and Expedia Canada partnered to create https://www.tdrewards.com/expedia-for-td> Documented technical requirements by translating the Business needs as defined in the Business Requirements Document to ensure all stakeholder deliverables were met using Waterfall Methodology > Managed the creation of test documentation (Test Plan, Test Strategy and Traceability Matrix) to demonstrate all business requirements have been met and fully tested prior to implementation into production using Waterfall Methodology > Collaborated with internal partners and external vendors to identify common test approaches, data and testing environments required. > Managed and coordinated testing resources and activities including weekly communication to project stakeholders, requirements workshops, documentation reviews and daily defect meetings for a team of testers located globally (Canada, United States, India, and Egypt)

Toronto, Ontario, Ca

> Provided oversight and recommendations of solutions that included technical feasibility, strategic design considerations, customer impact and cost analysis when creating Business Requirements Documents and Solution Design Documents> Supported and interacted with all levels of management through beginning with scoping activities thru to the delivery of estimates used in creation of roadmaps and prioritization of projects. > Coached and guided Junior Business Analysts thru all phases for the project lifecycle (i.e., elicit business requirements, create & maintain Risk logs, project plans, change management, test plans, process maps, pre/post implementation testing etc.) using Waterfall Methodology > Managed the Credit Card Projects ‘Intake and Planning’ process and the analysis of all new 'Vision Documents' received from Executives, internal partners to determine costs, resources, and feasibility.

Toronto, Ontario, Ca

Information Technology

Certification In Business Analysis, Information Technology