With over a decade of office administration and 4 years eLearning experience, I bring a well-rounded skill set to any organization. My expertise in appeal coordination, data organization and analysis, combined with my experience using Articulate Storyline, Adobe Connect, and other eLearning programs and LMS platforms, renders a diverse background of technical and creative expertise. I take pride in providing outstanding client service by listening with empathy, determining unique requirements, and being proactive in finding solutions for clients and consumers. Experienced in a diverse range of process documentation, creating checklists, revising, updating, and writing training manuals and course materials. Enthusiastic about creative innovation and culture building.Specialties: Appeal & Program Coordination, Administration, Principal Support, File and Data Management.