Cultivated impactful relationships with customers by delivering product knowledge to drive business developmentCollected customer feedback and recommended procedural or product changes to enhance future service deliveryReviewed customer data to assess current issues and determine potential solutionsGreeted customers to facilitate services, determine service needs and accurately input orders into electronic systems

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customersTrained new team members in cash register operation, stock procedures and customer serviceRectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issuesAssisted CSM's with completing end-of-day counts and securing funds to prevent loss or theft

Upheld privacy and security requirements established by federal banking regulatory agenciesProvided customers information about banking products and services, establishing accounts with customersReceptionist duties included answering incoming calls, fielding customer requests and assisting management with transactions

Responded to customer inquiries over the phone and in person.Assisted the Pharmacy Manager by creating the weekly schedules.Received prescription orders for filling and dispensing.Cashier duties as needed.