Janet Pearson Email & Phone Number

Performance-focused leader specializing in driving operations growth, building solid teams, creating strategic initiatives, providing world-class services, and cultivating a strong professional image. Eager to offer proven experience toward maximizing an employer’s business success.Successfully managed and trained staff on pre-collect cohort programs for Iona College, University of Massachusetts, Columbia University and St John’s University. Implemented and responsible for troubling shooting all aspects of the client contract polices and client procedures. Liaison between thousands of Colleges/Universities as a sub-contractor of Department of Education and Director of Education at EOS. Ranked # 1 Quarterly Awards as a subcontractor for the Department of Education NCO Financial Systems 2005-2009.Responsible for Student Borrower Hearings on contested ASA defaulted student loans. Effectively developed and implemented wage garnishment policies and procedures for Guaranteed Student Loans.Worked effectively on keeping University of Massachusetts and Columbia University’s Cohort Default Rate very low via eligible cancellations, paid to agency, and loan deferments.Currently Director of Workforce Development. Responsible for enrolling, recruiting, guiding, and answering a vast number of questions and concerns for Work Force Development, Massachusetts Rehabilitation Programs, ITA, TRADE and Section 30 Students. Successfully aided thousands of students with Federal Loan Rehabilitation Program(s). These programs allow defaulted student loan borrower ’s to be put back in good standing, which permits the student to be eligible for Title IV funding again. The negative defaulted trade lines are removed from their credit report, and extents more student loan borrowing, which increases individual academic achievement.  Utilized broad scope of industry knowledge and dynamic business acumen toward directing high-volume collections operations for 200+ colleges and universities, including establishing and implementing Department of ED policies and procedures for recruiting, training, and managing top-performing staff to meet key objectives. Applied strong leadership skills managing 90+ employees at EOS CCA and 120+ employees at NCO Financial Contributed solid communication skills toward advising borrowers who qualify for William D. Ford Loans, Citibank Assist, and Sallie Mae consolidating programs, including recommending core methods of consolidation. _______________________________________________________________________________________