Janet Sim Email & Phone Number

Montebello, Ca, Us

Long Beach, California, United States

> Supported various projects by providing operational, financial, and resource assistance.> Contributed to the establishment and ensured compliance of operational units' short- and long-term goals with overall corporate objectives.> Coordinated and collaborated with professional staff to resolve operational problems and authorize department procedures within the corporate framework.> Developed and executed innovative sales strategies.> Generated valuable insights, recommendations, and solutions across multiple projects.> Engaged with senior executives to formulate and implement selected courses of action, diversifying and expanding the revenue base for long-term sustainability.> Oversaw the management of client distribution and supply chain operations.> Supported the organic growth of client accounts by identifying and implementing additional value opportunities.> Managed productivity, quality, and safety standards to meet company needs and customer requirements.> Implemented and maintained operational processes and procedures, prepared performance reports, and identified potential improvements.> Cultivated relationships with key or target accounts to enhance cooperation and increase shipment volumes.> Provided guidance, development, and leadership to managers and supervisors.> Recruited, trained, developed, and evaluated staff effectively, taking corrective action when necessary and in line with company policies.> Planned, staffed, and supervised activities of assigned work units through subordinate managers, ensuring a cohesive operational unit.> Managed employees, including scheduling, time approvals, expense reports, hiring, training, and terminations.> Planned and coordinated plant activities with departmental managers and supervisors, ensuring timely and cost-effective achievement of objectives.> Maintained and cultivated an assigned account base to explore opportunities and foster growth.

Long Beach, California

> Supervised a team of 80 OCU clerks, ensuring prompt and efficient handling of email and telephone correspondence with customers and providing accurate information.> Offered ongoing expertise in all aspects of the industry, including terminal and rail operations, US CBP rules and regulations, and warehousing and distribution.> Supported managers and clerks in various office departments (Export Customer Service, Documentation, Equipment, Marine Operations, and finance), assessing and providing feedback to enhance process efficiency.> Developed comprehensive training handbooks for departmental use, facilitating effective training and knowledge dissemination.

Long Beach, Ca

> Oversaw a team of 40 Office Clerical Union clerks to ensure the swift and efficient movement of cargos.> Proactively address issues with port terminals, railroad carriers, and vendors.> Conducted extensive research and facilitated the hiring of vendors to meet our operational requirements.> Monitored and managed costs, implemented strategies to drive efficiency, and regularly reviewed the department's daily processes for potential cost savings.

Long Beach, Ca

> Delivered comprehensive service and innovative solutions to steamship lines, Class 1 railroad companies, the trucking community, and ILWU and OCU labor daily.> Ensured the proper and compliant release of containers following U.S. Customs and Border Patrol regulations.> Supported yard, gate, and rail operations by actively addressing ILWU labor issues and maintaining a seamless process.

> Scheduled and organized workload, ensuring switches, derails, and signals were in proper working order.> Executed the lining of switches as necessary and maintained adherence to safe working procedures.> Oversaw daily rail activities, including on-time loading and unloading of import and export cargo, accurately forecasting cargo availability to optimize labor allocation.> Provided operational support for the entire facility, effectively managing labor costs and staying within budget while identifying and eliminating unnecessary expenses.

> Implemented and oversaw all operational activities within the port terminals for efficient intermodal transportation and facility management, surpassing customer expectations while controlling costs.> Supervised clerical support, TE&Y, contract supervisors, and employees to prioritize safety and maintain a workplace free from injuries.> Orchestrated intermodal terminal service to meet customer-specific box availability demands, including achieving service standards, coordinating switch crews and power, optimizing inbound/outbound sequencing, and efficiently managing internal intermodal resources.

> Managed and guided a team of 60 union employees in daily operations.> Achieved timely ramping and de-ramping of intermodal containers.> Safeguarded safety standards while maintaining strong client relations.

> Supervised 170 union workers to ensure performance standards are met and exceeded. > Served as liaison between union workers and upper management to ensure proper working condition is available and workers’ needs are met. Compiles end of day statistics and data for next day’s production projection. > Ensure time commitments for grocery delivery is met.

> Managed 40 non-unionized, hourly associates.> Ensure proper unloading, detailing, breaking and shipping procedures are met in timely and efficient manner.> Handled all personnel issues such as, production, scheduling, and placement.> Ensure efficient billing, to include matching of carrier bills, timely delivery and loading of merchandise including but not limited to, Garments on Hangers, Soft and Hard Line goods to other distribution centers and stores.> Ensure all trailer capacities are maximized.> Forecasting future business and personnel needs.

Kept in close contact with staff, terminal, truckers, and rail for immediate release of containers. Cut I.T.'s for shipment from overseas to move inland as final destination.Track and trace cargo to ensure on time delivery.Release cargo at the terminal, dispatch containers for local deliveries.

> Daily input of gate transactions, dispatch truckers for door moves, lease and redelivery of equipment to respective depots.> Reconciled inventory by stow plan, yard inventory, load and discharge list.> Coordinated with inland offices for redelivery of containers and advising of container arrivals at various points.

> Quoted rates and filed tariff rates with the FMC.> Booked cargo and provided back up support for documentation department.> Assisted with day-to-day operations and also provided back up support for warehouse manager.

> Quoted rates for cargo going to Hawaii.> Tracked and traced break-bulk cargo that’s booked for departure.