Janet Soler-Webb Email & Phone Number

University Ave

Responsible for overseeing the Registration and Medical Records Department at the health center. Responsibility include coordinating all office functions and supervising a team of 15 administrativeprofessionals.Developed efficiency-enhancing workflow/process improvements that made it possible toaccommodate increasing responsibilities necessitated by staff reductions.Helped drive customer satisfaction survey measured in order to improve services.Compile and prepare statistical information, data and identified areas of performance improvementswithin DCFWB.Assist with the development and evaluation of administrative policies and procedures.Conduct monthly audits to ensure records compliance and confidentiality.Assists in budget preparation, and budget reports.Responsible for the supervision of Registration and Medical Records Department.Prepare monthly to yearly evaluations to measure employee performance and conduct.Responsible for the development and implementation of records standardization, storage andretrieval of records.As a FQHC Health Center responsible for the credentialing and re-credentialing process for all physicians.