Janet Stephens Email and Phone Number

Provides outreach to Unassigned Critical Infrastructure customersManages incoming work order requests to ensure timely schedulingProduces necessary supplies, equipment, and training resourcesCoordinates meetings including location, agenda, and resources neededAudites activity in customer system to ensure timely completion of activities, leads, and ticketsCreates and manages accounts receivables for non-energy billing servicesProvides support to team, other departments, and customers regarding rates, billing and credit needs, and planning contactsDevelops necessary job aides as neededDevelops and reviews marketing materials including website content and educational presentationsDevelops appropriate Copilot prompts to automate routine processesWorks with internal stakeholders to review and update business process documents

Ensured food safety complianceManaged staffing levels and evaluationsEnsured documented procedures are followedEnsured compliance with Board Policy, State, and Federal regulationsSubmitted monthly reimbursement claims to the StateCompleted monthly analytical reportsMonitored and adjusted budget and purchase ordersProvided support to district and site staffCommunicated with staff, parents, and students

Ensured food safety complianceManaged staffing levels and evaluationsEnsured documented procedures are followedEnsured compliance with Board Policy, State, and Federal regulationsSubmitted monthly reimbursement claims to the StatePrepared monthly reports for departmentMonitored budget and purchase orders and verified expendituresProvided support to site managers and staffCommunicated with staff, parents, and students

Prepared and analyzed monthly financial reportsProcessed mail and calls for the Business ManagerPrepared purchase orders and verified funding sourceCoordinated travel for conferences and workshopsGenerated attendance reports for the District for ADA calculationOrganized and took minutes for the Budget Advisory CommitteePerformed data entry and analysis with Access and ExcelAssisted with budget creation and monitoringCreated correspondence, mailings, invoices and Board MemosProcessed contracts for execution and maintained recordsAudited fundraiser reconciliations for accuracy and complianceAllocated transportation costs with appropriate funding sourceProvided software support and backup as needed for team membersProvided support for the Food Services department in the absence of Director

Coordinated meetings for Program Managers and Assistant Superintendent, including agendas and minutesPrepared communication documents including letters, memos and e-mailReviewed and verified mileage claims for Program ManagersUtilized accounting and absence software for timesheet verificationPrepared Accounts Payable including proper budget allocationAnswered and routed calls for multi-line phone systemGenerated reports using Microsoft Word, Excel, Access and QueryProvided troubleshooting for basic hardware/software issuesOrdering of supplies as neededMaintained vendor relationships for sitesReviewed union contracts for obligations and provided recommendations to management

Completed reports for monitoring and pump testsEntered data from field for analysis

Supported Hydraulic Services DepartmentCalled customers as neededEntered pump test data into softwareFiled according to records retention policiesCoordinated with Technical Specialists and Account Managers as needed