Janet Tarleton Email & Phone Number

Ricoh USA, Malvern, PA 1994-2016Program Manager (2007-Present)Provided the development, implementation and ongoing management of Inside Sales operations. Established procedures and tools to improve equipment lease funding. Eliminated over $100K in lease aging in less than one year. Continued to keep aging to close to 30 days. Participated on the 2016 commission planning team that focused on total automation of the Inside Sales commission process.  Created and documented… Show more Ricoh USA, Malvern, PA 1994-2016Program Manager (2007-Present)Provided the development, implementation and ongoing management of Inside Sales operations. Established procedures and tools to improve equipment lease funding. Eliminated over $100K in lease aging in less than one year. Continued to keep aging to close to 30 days. Participated on the 2016 commission planning team that focused on total automation of the Inside Sales commission process.  Created and documented standard processes for the sales team to improve efficiencies and profitability. Subject matter expert:o Related to a specific product that provided lesser cost to customers. Coordinated with various departments to increase correct product placements by 75%.o Subject matter expert for Rosetta printers. Developed and oversaw the process for smooth sales transaction between Ricoh, partner Rosetta and the customer end user. Created printer guide used by all sales teams in the company. This document provides all necessary information related to the sale of Ricoh and other manufacturer printers, resulting in increased successful transactions. Show less

Ricoh Usa - Formerly Ikon Office Solutions

Proposal Manager (2006 – 2007)Managed the RFP/RFQ process for Ricoh's largest and most strategic customers. Responsible for proposal/project management, writing/editing of RFP responses, coordinating content from multiple sources and ensuring on-time delivery of proposal materials. Consistently met deadlines on high demand projects working with sales teams in the US and throughout Canada.

Oversaw operations processes for National Account customers with minimum annual revenue of $70 million. Engaged functional teams across geographic areas in order to meet contract requirements, and smoothly implement the order process. Proactively managed internal and external customer expectations by acting as a liaison between regions and business lines. Developed efficiencies in addressing delivery, training and connectivity issues faced by customers. August 2003 received… Show more Oversaw operations processes for National Account customers with minimum annual revenue of $70 million. Engaged functional teams across geographic areas in order to meet contract requirements, and smoothly implement the order process. Proactively managed internal and external customer expectations by acting as a liaison between regions and business lines. Developed efficiencies in addressing delivery, training and connectivity issues faced by customers. August 2003 received the IOS (GE) Capital ‘Beyond the Call’ award. Show less