Funmilola Ayeni Email & Phone Number

Lagos, Nigeria

Lagos State, Nigeria

- Develop collaborative partnerships with customers and internal business partners to successfully solve complex problems.- Studied company products and services to maintain relevant knowledge and deliver top-notch service.- Facilitate clear communication between distribution centers, carrier companies, and customers to expertly resolve inquiries.- Answer inbound calls to greet and assist customers with various needs and questions.- Communicate with clients over phone, email and chat platforms.- Completed paperwork for orders and new service actions.- Documented detailed notes in CRM system to track customer interactions.- Receive and register payment slips and send to the receiving department for processing, creating memos and invoice.- Used web-based and proprietary knowledge bases to locate account and transaction information for customers and colleagues.- Created and maintained databases for client information, financial records, and inventory to improve data integrity and accessibility.

Ilorin, Kwara, Nigeria

- Actively seek out new sales opportunities through networking and social media.- Answering telephone calls from potential customers who have been solicited through advertisements.- Maintaining records of contacts, accounts, and orders.- Participate on behalf of the company in exhibitions.- Oversee delivery logistics.- Built and maintained strong relationships with key clients, increasing repeat business and referrals.- Educated customers on features and benefits of products and provided demonstrations.- Helped customers locate products in-store.- Liaised with customers in person, online and by phone.

Nigeria

- Assessed student performance and diversified approaches to meet individual student needs.- Assigned classwork and homework to enhance student understanding and study habits.- Cultivated organized classroom spaces to deliver inclusive and welcoming learning experiences.- Encouraged curiosity and exploration of new concepts to provide diverse and comprehensive education.- Monitored classroom behavior and modeled social skills and conflict resolution to address challenges.- Represented school and department at required staff meetings, workshops and school functions.- Updated student records with attendance, grades and test scores.- Worked closely with fellow teachers and faculty teams to meet student needs.- Maintained open communication with student caregivers through parent-teacher conferences and student evaluations.- Assisted students in learning course material with one-on-one and group tutoring sessions.- Created quizzes and exams to evaluate student comprehension and uncover challenges.- Built strong and trusting rapport with each student to encourage positive learning outcomes.

Ilorin, Kwara State