Janet Poore Email & Phone Number

Inver Grove Heights, MN

Working in the selling of evergreens, shrubs, roses and vines.

St. Paul Campus

• Respond to care and treatment complaints from patient families in person, by phone, or through email. Send complaint for review to all managers/and or directors of the appropriate departments involved in the care issue.
• Write letters back to families based on management’s review, including detailed response to the complaint.
• Document complaints in customized database, including all communications and specifics of the complaint i.e. patient information, date, unit, department or clinic.

Minneapolis/St.Paul

Work with families of patients and patients upon arrival at the hospital. Part of the Family Resource Center.

• Responsible for day-to-day planning, management, and control of audio projects for two cross-functional groups housed within Next Generation Learning.Worked collaboratively with the supervisors of Web Design and Web.
• Ensured that the web development scope and processes were adhered to fully.
• Initiated change management to ensure high quality and timely delivery.
• Assist in management of client relationships
• Worked collaboratively with the team leads to continually evolve capabilities.
• Managed day-to-day operational aspects of the project relating to estimates, time-lines and project scope. Also managed necessary change-management processes to ensure high quality and timely delivery.

• Monitor and update multiple websites for large team of realtors
• Shoot /upload photos, write marketing copy
• Special research projects as assigned
• Monitor real estate listings for changes and update as needed

-Patient services advocate-Identified and maximized community support opportunities-Organized multiple monthly events to encourage positive patient relations -Partnered with businesses and non-profit organizations-Created support materials for outside promotion-Managed public and media communications

-Coordinated and produced creative promotional elements-Managed effective partnerships through respectful communication-Supported team members to promptly execute concept vision -Captained high-profile events through team collaboration -Mentored coworkers to maximize professional development and personal growth

-Operated independent contractor business -Produced multimedia promotional and community outreach materials -Executed live telecasts, webcasts, corporate meetings and fund-raising events

-Maintained positive on-going client relationships -Secured and nurtured partnerships previously held by competition-Transferred personal client list in-house-Provided clear direction to project support teams -Managed and coordinated large budgets-Developed and presented creative concepts -Produced multimedia marketing materials and fund-raising events

-Operated independent contractor business -Produced multimedia promotional and community outreach materials -Executed live telecasts, webcasts, corporate meetings and fund-raising events

Master Of Science (M.S.), Psychology - Specialization In Child And Adolescent Development

Master of Science (in progress): Psychology/Specialization: Child and Adolescent Development

Bachelor Of Arts, Studio Arts And Art History

Activities and Societies: Delta Gamma, Scholastic Officer

Grief And Loss Counseling

Activities and Societies: Training in the field of grief and loss, specializing in child loss, through Children's Hospital of Minnesota

Bachelor Of Arts - Ba, Fine/Studio Arts, General

Bachelor Of Arts - Ba, Fine/Studio Arts, General