Working in the selling of evergreens, shrubs, roses and vines.

•Respond to care and treatment complaints from patient families in person, by phone, or through email. Send complaint for review to all managers/and or directors of the appropriate departments involved in the care issue of the patient. •Write letters back to families based on management’s review, including detailed response to the complaint. •Document complaints in customized database, including all communications and specifics of the complaint i.e. patient information, date, unit, department or clinic.

Work with families of patients and patients upon arrival at the hospital. Part of the Family Resource Center.

Responsible for day-to-day planning, management, and control of audio projects for two cross-functional groups housed within Next Generation Learning.Worked collaboratively with the supervisors of Web Design and Web Production• Ensured that the web development scope and processes were adhered to fully.• Initiated change management to ensure high quality and timely delivery.• Assist in management of client relationships • Worked collaboratively with the team leads to continually evolve capabilities.• Managed day-to-day operational aspects of the project relating to estimates, time-lines and project scope. Also managed necessary change-management processes to ensure high quality and timely delivery.• Gathered and organized assets from client in a meaningful productive manner.• Worked collaboratively to define and conduct thorough quality assurance testing.• Ensured project documents were complete, current, and stored appropriately. • Resolved and/or escalated risks and issues in a timely fashion.• Identified opportunities for improvement and made constructive suggestions for change.

• Monitor and update multiple websites for large team of realtors• Shoot /upload photos, write marketing copy• Special research projects as assigned• Monitor real estate listings for changes and update as needed

-Patient services advocate-Identified and maximized community support opportunities-Organized multiple monthly events to encourage positive patient relations -Partnered with businesses and non-profit organizations-Created support materials for outside promotion-Managed public and media communications

-Coordinated and produced creative promotional elements-Managed effective partnerships through respectful communication-Supported team members to promptly execute concept vision -Captained high-profile events through team collaboration -Mentored coworkers to maximize professional development and personal growth

-Operated independent contractor business -Produced multimedia promotional and community outreach materials -Executed live telecasts, webcasts, corporate meetings and fund-raising events

-Maintained positive on-going client relationships -Secured and nurtured partnerships previously held by competition-Transferred personal client list in-house-Provided clear direction to project support teams -Managed and coordinated large budgets-Developed and presented creative concepts -Produced multimedia marketing materials and fund-raising events

-Operated independent contractor business -Produced multimedia promotional and community outreach materials -Executed live telecasts, webcasts, corporate meetings and fund-raising events