Janet Chalmers Email & Phone Number

Sanford, Nc, Us

United States

• Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns• Efficient with using hotel reservation system OnQ for initiating hotel reservations, researching reservation inquiries, managing housekeeping assignments, and determining room availability• Fostered strong working relationships with all departments within the hotel. • Introduced and enrolled at least 4 guests a month in the hotel rewards program.

Houston, Texas, United States

Responsible for overseeing the church’s interactions with the public by implementing social media platformsAnalyze engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.Oversee the functionality of the church website, evaluate and manage website performance, and develop, maintain and update website content.

United States

It’s Mind Boggling is a 501(c)(3) Nonprofit Organization that provides educational resources on mental health awareness and wellness. We assist those that do not have insurance, no income, or low income families with children with acquiring mental health therapy.

Sanford, North Carolina

• Managed day to day operations of local store, online shop, and social media marketing• Trained a team of 60 consultants on business growth and maintenance• Promoted products on multiple channels, including social media, online ad campaigns, and word-of-mouth initiatives• Built and managed multiple commerce websites using Shopify website design templates • Designed mobile device APP for IOS and Android devices utilizing Tap Cart platforms

Fort Bend Independent School District

• Supported over 30,000 FBISD personnel and computer support systems as it relates to business systems• Provided work direction and guidance to a team of 11 desktop support analyst for 33 K-12 campuses• Experience using SCCM and Remedy ticketing systems, JAMF mobile device management system• Administrator for remote MDM for over 14,000 mobile devices• Worked closely with local vendors and Apple, Inc. on repair of warranty and non-warranty computers, peripherals, and IOS devices

Responsible for planning and coordinating automation support, establishing priorities, and coordinating the distribution, installation, and troubleshooting of software updates for all Standard Army Management Information Systems (STAMIS). Responsble for 27 contractors who supported STAMIS operations in Kuwait and Afghanistan. Coordinated with Program Managers using Logistics Information Systems (LIS), Transportation Information Systems, Joint Automatic Identification , Defense Wide Transmission Systems. Provided total asset visibility using Battle Command Sustainment Supply System; oversaw connectivity of a robust logistics information infrastructure; managed automation equipment valued at $34 million.

Served as the primary technician and Information Management Officer responsible for the design, implementation, and maintenance of a robust network utilizing satellite and wireless networking systems. Assisted in managing daily operations and administration oversight for section of 12 personnel.

Provided daily management and maintenance of the Tandberg 5000 Video Teleconference (VTC) Suite and Conference Room systems such as scheduling VTC with external sites, configuring rooms to meet attendance and security requirements for scheduled conferences Performed troubleshooting techniques of VTC and conference room system equipment and executed repair or initiated trouble ticket to appropriate office for support of components and connections external to the site VTC system. Performed routine performance testing to ensure VTC and other conference room equipment computer servers and workstations operate at optimal performance and capacityDrafted Standard Operating Procedures (SOP) for VTC operations. Designed and maintained an internal scheduling database using Microsoft Access enhancing the ability to locally track, schedule, modify, or cancel conferences. Performed low level system engineering and integration functions and help to train other information technology professionals.

Graduate Certificate, Project Management

Masters, Information Systems And Resource Management

Bachelor, Science Computer Science