• Drive execution of the DicksonOne environmental monitoring product portfolio for compliance management, including managing releases of the mobile and web applications, writing user stories, and acceptance testing• Assist leadership with defining the portfolio roadmap to align with company strategic objectives• Partner with a geographically distributed team to prioritize roadmap items with feature requests from customer feedback and software issues submitted in the customer support queue• Manage European launch of DicksonOne, including driving GDPR compliance, internalization (i18n), and localization (l10n) activities• Lead ideation and product development phases of the Mapping project MVP, coordinating planning, implementation, and milestone demos and prototypes for internal feedback• Collaborated closely with internal operations stakeholders to implement process improvements for communicating upcoming release changes by documenting product training material, detailed change logs and requirements, and reviewing IQ/OQ protocol changes impacted by the releases

• Collaborate on defining and prioritizing initiatives for BrightInsight’s suite of data and analytics products, incorporating customer and internal stakeholder feedback into the roadmap by understanding their data needs, resulting in data solutions that range from data ingestions, exports, and business analytics dashboard reporting• Lead the design and development of a highly configurable business analytics dashboard, enabling commercial teams to glean actionable insights regarding user adoption and engagement metrics on customers’ core products• Improve time to market of analytics dashboard through a 70% reduction in custom development and testing by devising the dashboard as a highly configurable out-of-box product, with placeholder fields and filters• Manage 5 concurrent product releases and partner with commercial development teams by delivering pipelines and services powering their product areas• Increased commercial team’s adoption of data and analytics releases by 40% by launching a product training self-service initiative

• Drove inception through launch of CareLinkTM Connect, GuardianTM Connect, and other companion apps supporting diabetes management, with the apps available in 30+ languages across 26+ countries• Devised the apps’ integrations with both patient and care partner devices (including MiniMedTM 770G/780G and GuardianTM Connect sensor hardware, insulin pumps, and care partner apps), that led to 3.4% global growth despite COVID-19 impacts• Accelerated projected turnaround time by 50% for localization in-context reviews in support of global expansion by delivering a provisional translations tool within 5 days • Supported Marketing in performance metrics definition and UI/UX to conduct live user interviews and usability studies to identify opportunities for the User Evaluation period• Worked closely with server team to resolve a data interface design gap shortly prior to RC verification, by investigating logs and JSON packets to identify data quality issue• Led daily standups, sprint ceremonies, and cross-functional issue triage sessions with offshore development teams• Wrote user stories, acceptance criteria, and specifications that captured the product design and constraints, supplemented with wireframes and flow diagrams created in Balsamiq, Adobe Xd, InVision, and MS Visio

• Facilitated cross-functional technical design workshops, iterative design reviews, and definition of required data fields and sources as input for REST API specifications• Developed a system notifications table that mapped user-facing alerts across products, evolving into a tool that ensured consistency across Medtronic’s diabetes management systems and improving efficiency of cross-functional reviews by 80%▪ Worked with Voice of Customer (VOC) stakeholders to consolidate business needs into product features and backlog items▪ Reviewed proposed data interface and RESTful API specifications, providing input to future-proof the interface▪ Consulted as a product subject matter expert (SME) for privacy, legal, and risk assessments▪ Communicated data and design dependencies to other product development teams▪ Wrote technical design documentation to capture the product design and constraints. Project Zeus: Integration of Medtronic Diabetes Management Systems with Zeus Device- Performed root cause analysis (RCA) of server-related issues by investigating app logs and periodic data sent to the server.- Identified and resolved a data interface design gap with the server team shortly before RC verification.CareLink Connect: Remote Patient Monitoring Mobile Application- Responded to FDA and foreign regulatory body questions regarding the app.- Consulted for privacy, legal, and risk assessments as the product's subject matter expert (SME).- Facilitated feature design reviews by developing and presenting wireframes and detailed use cases.- Reviewed proposed data interface and RESTful API specifications, providing input to future-proof the application’s interface.- Reviewed Human Factors (HF) usability study protocols and participant feedback.- Reviewed and identified design specification discrepancies in data constraints and UI behavior across MiniMed 770G/780G and CareLink Connect product line.

• Led MIL-STD-1472 software verification effort of human-computer interface usability, resulting in high customer praise and establishing rapport for efficiency and thorough testing• Managed software requirements in DOORS and generated requirement trace reports