- Expertly manage a complex schedule involving tenants, and third parties to ensure operational excellence.- Act as the primary contact for 300+ tenants across seven salon suite locations, ensuring effective communication and support.- Audit tenant files for essential documents, including liability insurance, and professional licenses to maintain compliance.- Provide 24/7 accessibility via work phone for call management, screening, and efficient redirection to appropriate contacts.- Oversee tenant onboarding, facilitating discussions on studio setup, equipment, and building regulations, while offering thorough support to foster strong relationships.- Utilize Microsoft Office Suite to efficiently organize and process company events and documents.- Manage construction schedules to guarantee timely tenant suite move-ins and maintenance of operational efficiency through part orders.

- Analyzed clients’ skin conditions and recommended personalized skincare solutions.- Performed cosmetic procedures and supported in-office medical procedures.- Cultivated strong customer relationships, enhancing trust and loyalty.- Achieved individual sales targets while contributing to team sales goals.

- Executed administrative tasks including data entry, filing, answering phones, and managing daily transactions.- Conducted monthly reconciliations for Aspire and Alle reports with Microsoft Excel.- Oversaw scheduling system to ensure patient preparedness for appointments.- Managed medical inventory, ensuring timely product and supply orders.- Facilitated daily communications with patients, staff, and suppliers through phone and email.- Employed OneDrive for tracking gift card balances, promotions, and appointments.