Janet Dullano Pajaganas Email & Phone Number

Deerfield, Il, Us

• Provides techniques and guidelines to acquire mostly clinical and some non-clinical, positions with top tier companies in the Pharmaceutical and Biotech industry.• Conducts video interview preparation and coaching to candidates for various clinical, non-clinical, and scientific clients. • Conducts interview debriefing to uphold quality of presented candidates as well as gather relevant data to learn the evolving profile of a particular company or clientele• Handles heavy administrative duties, calendar management, email correspondences, meetings, and documentation through a client based platform• Works closely with Talent Engagement Specialist counter part, Client Relations Managers, Business Directors, HR managers, Payroll, Benefits Specialists, and Client Operations to ensure seamless candidate and active consultant experience• Ensures collaboration with various stakeholders that is geared towards relationship based engagement and strategy.• Handles job offer, assists Ops partner on onboarding candidates, and provides necessary information to successful hires from day one of the assignment up to end of contract or termination.• Conducts professional reference check for successful hires• Conducts regular quality check and coaching for active consultants and ensures everything is consistently communicated to respective client relationship managers• Observes and verifies potential red flags of candidate potential hires and active consultants• Facilitates coaching and performance feedback of consultants to attain key performance indicators and metrices• Handles termination and administrative concerns for offboarding.• Provides support to internal recruiters for candidate profiling and coordinates with them in managing active consultants

● Utilized all resources for recruiting top talent for the biotechnology, clinical research and pharmaceutical industry● Identified and sourced appropriate talent for current open roles within the organization and for our clients● Determined applicant qualifications by pre-screening and interviewing applicants on a consistent set of qualifications, analyzing responses, and comparing qualifications to job requirements.● Recommended candidates to hiring managers based on objective criteria used in the evaluation process.● Utilized all resources for recruiting top talent for the biotechnology, clinical research and pharmaceutical industry ● Identified and sourced appropriate talent for current open roles within the organization and for our clients ● Determined applicant qualifications by pre-screening and interviewing applicants on a consistent set of qualifications, analyzing responses, and comparing qualifications to job requirements. ● Recommended candidates to hiring managers based on objective criteria used in the evaluation process.

Manila,Philippines

• Handled technical support for various clienteles that have products running through VOIP; involved more than hundred Digital Lines on a B2B platform• Provided advance technical assistance for the account’s products and services• Dealt with clientele's CEO, IT Department heads, and Corporate Managers in maintaining the accuracy of their digital lines

•Handled technical concerns of various types of internet connections involving soft up sell

• Provided advance trouble shooting for traditional phone connection (POTS)• Handled technical support for a leading ISP in Canada

Philippines

• September 2003 – May 2009 (transitioned on various roles)• YOUTH DEVELOPMENT SPECIALIST February 2008 – May 2009 • Conceptualized Youth mentoring program for ‘community youth leaders’ (CYL). • Facilitated leadership in governance training for various SK leaders • Facilitated team meetings and program conceptualization • Spearheaded the coordination and communication with partners such as Local Government officials and staffs (particularly in Tayabas Quezon under the “Tanghal-buhay” project), NGO’s, Academic Institutions and numerous community workers.• PROGRAM OFFICER (Resource Mobilization and Administration) May 2006-January 2008 • Conceptualized and implemented programs that best utilized indigenous resources • Provided training on leadership, personal development and capacity building. • Handled administrative concerns of the organization. (Internal Finance Flow, Bank transactions, processing of government requirements, communication with various institutions, etc.).• CREATIVE PROGRAM MANAGER September 2005 • Managed and implemented program using creative methodologies for educational innovation focusing in one Public Secondary School in Quezon City in partnership with World Bank and Australian Aid Development. • Coordinated with various stakeholders (academes, volunteer artists, NGO partners and networks) geared towards youth development campaigns and advocacy. • Facilitated trainings, evaluation, and focus group discussion